Mai Thy Huynh

• Greeting customers
• Managed over 40 incoming or outgoing calls, mail and email enquiries
• Providing information to customers and responding to enquiries
• Record and conduct sale transactions
• Accepting payment and accounting for daily bill
• Communicate to service providers and partners

• Handled all services in food stand, including taking order, ending shift report, cashier and function organisation
• Enhanced customer satisfaction by efficiently managing waitstaff schedules and ensuring optimal coverage during peak hours.
• Assisted in hiring and training new waitstaff, ensuring excellent service levels were maintained at all times.
• Provided detailed daily reports on sales figures resulting in better financial planning and budgeting.

● Admin assistant
● Provide welcoming reception by greeting clients
● Manage incoming and outgoing calls, mail and email enquiries
● General administrative support to property manager