Maitree Patel
Dandenong,VIC
Summary
Accomplished Master of Pharmaceutics graduate with a strong academic record, seeking to leverage expertise in Biotechnology, Life Sciences, Pharmaceuticals, Medical, Food & Beverages, and Pharmaceutical (Medicine) Research and Development. Aiming to contribute as a Chemist, Pharmacy Assitance, Pharmacy Technician, or in any graduate role within Laboratory or Research environments. Enthusiastic about applying knowledge and skills to advance professional career and make significant contributions in these industries.
Overview
3
3
years of professional experience
Work History
Store Team Member
IGA Plus Liquor
04.2024 - Current
- Monitored customers for signs of security concerns and escalated issues to management.
- Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Used computer and point of sale system knowledge to process transactions, perform product lookups and verify inventory availability.
Pharmacy Assistant
Apollo Pharmacy
04.2022 - 05.2023
- Prepare and supervise the dispensing of medicine, ointments and tablets
- Advise patients on how their medicines are to be taken or used in the safest and most effective way in the treatment of common ailments
- Ensuring a safe and clean working environment
- Completing operational requirements of the pharmacy, including verifying order entries, maintaining records of controlled substances, charges and removing expired and damaged drugs from the pharmacy’s inventory
- Adhering to applicable legal rules, regulations, and procedures governing pharmaceutical practice
- Performing other administrative tasks when needed
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Merchandised over-the-counter goods and rotated stock.
Education
Master of Pharmacy - Pharmaceutics
Parul Institute of Pharmacy
01.2022
Bachelor of Pharmacy -
Parul Institute of Pharmacy
01.2020
Skills
- Team work
- Self-motivated
- Creative and Innovative
- Written/Communication skills
- Quality Assurance support
- Computer Literacy
- Analytical thinking
- Time management
- Research & Development
- Work with confidence
- Positive attitude
- Great organizational skill
- Working knowledge of Microsoft office
- Cleanliness and hygiene
- Store maintenance
- Reliability and punctuality
- Cash handling accuracy
- Customer service
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
References
References available on request.
Languages
Gujarati
Native or Bilingual
Hindi
Full Professional
English
Full Professional
Timeline
Store Team Member
IGA Plus Liquor
04.2024 - Current
Pharmacy Assistant
Apollo Pharmacy
04.2022 - 05.2023
Bachelor of Pharmacy -
Parul Institute of Pharmacy
Master of Pharmacy - Pharmaceutics
Parul Institute of Pharmacy
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