Maitry Trivedi

• Monitored industry trends and identified opportunities for innovation within the product portfolio.
• Participated in design reviews to ensure usability standards are being met throughout the product development cycle.
• Collaborated with stakeholders to define product requirements and user stories.
• Generated reports detailing progress against goals set by executive team members.
• Identified customer needs through user interviews, surveys, focus groups, and other feedback mechanisms.
• Worked closely with engineering teams to ensure feature specifications are understood and implemented correctly.
• Performed post-launch analyses to measure success of feature rollouts.

Key Accomplishments:

• Launched a reform-compliant policy feature, boosting retention by over 1,700 policies per year.
• Enhanced acquisition through competitive family scaling.
• Achieved a 40% reduction in production defects, complaints, and escalations for future date logic handling.
• Seamlessly decommissioned the legacy product with zero service disruption.

• Developed product roadmaps and managed backlog prioritization aligned with business goals.
• Led cross-functional collaboration for technical feasibility and scope definition.
• Delivered key features including:
• - Debt Sale Implementation – Boosted recovery rates
• - AU Collection Automation – Increased efficiency by 30%, reduced costs by 20%
• - Loan Agreement Compliance – Reduced regulatory risk
• - Debt Payment Enhancements – Improved success rates by 25%

• Aligned product strategy with market and competitor analysis.
• Facilitated Scrum ceremonies and backlog grooming.
• Maintained stakeholder communication and delivery transparency.

• Facilitated Agile ceremonies and coached teams on delivery best practices.
• Managed sprint metrics and collaborated on backlog refinement.

• Conducted functional, regression, and integration testing.
• Built automated tests to ensure platform stability post-deployment.