Summary
Overview
Work History
Education
Skills
Tools
Certification
Timeline
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Maitry Trivedi

Summary

Results-driven Product Owner with 4+ years of experience leading successful product development initiatives in Fintech, Banking, and digital domains. Collaborative team player skilled in utilizing Agile methodologies to deliver innovative solutions. Seeking opportunity to leverage expertise in Agile methodologies, stakeholder collaboration, and product management to drive seamless user experiences within a dynamic organization.

Overview

8
8
years of professional experience
3
3
Certification

Work History

Product Owner

Harmoney
11.2021 - Current
  • Developed comprehensive roadmaps outlining the product vision, goals, and milestones for successful execution.
  • Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
  • Collaborated with engineering teams on technical feasibility assessments, resulting in realistic scope definition for projects.
  • Proactively identified risks associated with project timelines or deliverables, implementing mitigation strategies when necessary.

Achievements :-

Debt Sale Implementation: Led the successful development and rollout of a debt sale feature, significantly enhancing recovery strategies and optimizing portfolio management, which resulted in a measurable increase in debt recovery rates.

AU Collection Process Automation: Spearheaded the automation of collection processes, achieving a 30% increase in operational efficiency and a 20% reduction in associated costs, streamlining workflows and enhancing team productivity.

Loan Agreement and Disclosure Development: Collaborated with legal and compliance teams to design and implement compliant loan agreements and disclosures, ensuring transparency and adherence to regulatory standards, thereby reducing compliance-related risks.

Debt Payment Enhancement: Improved the debt payment system to elevate user experience and boost payment success rates by 25%, leading to better cash flow management and increased customer satisfaction.

Product Owner

Fiserv
01.2021 - 10.2021
  • Collaborated with Product Manager and other Product Owners to align product strategy and roadmap based on business, market, and competitor analysis
  • Articulated the 'What,' 'Who,' and 'Why' of the business to cross-functional delivery teams, motivating them to deliver improved solutions
  • Facilitated bug triage, Sprint Review, and other Scrum ceremonies to analyze and prioritize the backlog, making strong value trade-offs
  • Maintained communication with internal and external stakeholders, keeping them informed of product progress

Scrum Master

Fiserv
05.2018 - 04.2020
  • Organized and facilitated release planning, daily stand-ups, sprint reviews, grooming meetings, retrospectives, and demos
  • Tracked and managed reporting for burndown metrics, velocity, and cumulative flow
  • Collaborated closely with the Product Owner on backlog management and feature delivery
  • Coached the development team to remove impediments, prevent distractions, and maintain focus on the product backlog

QA Test Engineer

Fiserv
11.2017 - 04.2020
  • Conducted integration, regression, exploratory, and functional testing
  • Created automated tests as part of an automated platform deployment to indicate platform health post-deployment

Education

Bachelor of Science - Computer Science

Auckland University of Technology
Auckland
05-2017

Skills

  • Agile methodologies
  • User story development
  • Backlog management
  • Product roadmapping
  • Cross-functional team communication
  • Stakeholder engagement
  • Requirements gathering
  • Performance monitoring
  • Data-driven decision-making
  • Analytics tools
  • Sprint planning
  • Retrospectives
  • Scrum ceremonies facilitation
  • Integration testing
  • Regression testing
  • Automated testing

Tools

Jira, Trello, Asana, Confluence, Slack, Microsoft Teams, Notion, Miro, SnowFlakes, Tableau, Microsoft Excel, Git

Certification

  • COLAB, Cohort Product Management Fundamental
  • PSPO-1 Professional Scrum Product Owner
  • PSM-1 Professional Scrum Master

Timeline

Product Owner

Harmoney
11.2021 - Current

Product Owner

Fiserv
01.2021 - 10.2021

Scrum Master

Fiserv
05.2018 - 04.2020

QA Test Engineer

Fiserv
11.2017 - 04.2020

Bachelor of Science - Computer Science

Auckland University of Technology
Maitry Trivedi