Mai Yee Stacie Vue
Cairns,QLD
Summary
Dynamic professional with a proven track record at Priceline Earlville, excelling in customer service and staff management. Skilled in training and mentoring, I enhanced sales revenue through effective upselling and cross-selling strategies. Committed to fostering team collaboration and achieving organizational goals while maintaining high standards of operational excellence.
Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.
Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
Work History
Supervisor/Beauty Advisor /Sales Assistant
Priceline Earlville
Cairns
04.2019 - Current
- Advised customers on skincare and beauty product selection, enhancing overall shopping experience.
- Educated clients on product application techniques, promoting brand loyalty and customer satisfaction.
- Managed inventory levels, ensuring timely restocking of popular items to meet customer demand.
- Assisted in visual merchandising efforts, creating appealing displays that attracted customer attention.
- Collaborated with team members to maintain a clean and organized sales environment.
- Processed payments, entering sales in register for prompt customer service.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
- Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
- Maintained counter and display areas for cleanliness and organization.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
- Actively promoted store events and promotions to encourage customer participation and drive sales growth.
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Addressed customer inquiries promptly and professionally, resolving issues efficiently while maintaining a courteous demeanor.
Optometrist Dispenser
EyeSupply
Cairns
03.2019 - 03.2021
- Assisted in managing patient records and scheduling appointments.
- Educated patients on contact lens care and proper eyewear usage.
- Supported the dispensing of eyeglasses and optical products to patients.
Manager Co-Owner
Sushi Train Earlville
Cairns, QLD
05.2010 - 08.2014
- Conducted product demonstrations, showcasing benefits and features to drive sales engagement.
- Managed daily operations, ensuring adherence to company policies and procedures.
- Developed and implemented staff training programs to enhance team performance.
- Conducted regular performance evaluations, providing constructive feedback to team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Trained new staff on restaurant policies, procedures, and customer interaction techniques.
- Provided detailed daily reports on sales figures resulting in better financial planning and budgeting.
- Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
- Achieved high levels of customer loyalty through exceptional service and engagement.
Education
Beauty Therapist
Cairns Beauty Academy
05.2004
Completion Of Year 12 -
Cairns State High School
2002
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
- Staff development
- Staff discipline
- Team building
- Processes and procedures
- Operations management
- Schedule development
- Policy enforcement
References
•Mandy Lee( Dispenser tech)
0447 841 132
unmee1004@gmail.com
•Dayna Sargent(Dispenser Tech)
0401317462
stephendaynasargent@gmail. com
•Aleicha Mckeown (Manager Priceline)
0466 057 110
Timeline
Supervisor/Beauty Advisor /Sales Assistant
Priceline Earlville
04.2019 - Current
Optometrist Dispenser
EyeSupply
03.2019 - 03.2021
Manager Co-Owner
Sushi Train Earlville
05.2010 - 08.2014
Beauty Therapist
Cairns Beauty Academy
Completion Of Year 12 -
Cairns State High School