Maja Maric
Summary
Results-driven and customer-focused Sales Assistant with over 5 years of experience providing exceptional service and driving sales in fast-paced retail environments. Proven ability to build lasting customer relationships, consistently exceed sales targets, and maintain high visual merchandising standards. Skilled in product knowledge, upselling techniques, and resolving customer inquiries efficiently and professionally. A reliable and adaptable team player with a positive attitude and a strong commitment to delivering an outstanding customer
Overview
2026
2026
years of professional experience
Work History
Full Time Sales Assistant
Coach
09.2024 - 03.2025
- Assisted customers with product selections and inquiries to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Processed online orders and coordinated email communications.
- Unpacked, organised, and replenished stock to maintain smooth operations.
- Ensured back-of-house efficiency and timely order fulfilment.
- Maintained visual merchandising standards, contributing to store aesthetic and customer engagement.
- Adapted quickly to changing environments, demonstrating flexibility during peak shopping hours.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Full Time Sales Assistant
Seed
12.2022 - 08.2023
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with team members to achieve a cohesive and efficient store environment.
Sales Associate
Adairs
03.2024 - 07.2024
- Delivered exceptional customer service, ensuring a positive shopping experience for all customers.
- Assisted in inventory management, maintaining accurate stock levels and product placement.
- Collaborated with team members to achieve sales targets and enhance store performance.
- Implemented visual merchandising standards to optimize product displays and attract customers.
- Handled customer inquiries and resolved issues promptly, fostering customer loyalty and satisfaction.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Sales Assistant
Cotton On Kids
12.2019 - 07.2022
- Assisted customers in product selection, enhancing overall shopping experience.
- Processed transactions accurately, ensuring efficient checkout procedures.
- Maintained visual merchandising standards to optimize product presentation.
- Collaborated with team to manage inventory levels and stock replenishment.
- Resolved customer inquiries and concerns, promoting satisfaction and loyalty.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Resolved customer complaints with empathy and professionalism, maintaining positive store reputation.
Christmas Sales Assistant
Dusk
08.2018 - 01.2019
- Managed inventory levels, ensuring optimal stock availability for sales peaks.
- Assisted customers in product selection, enhancing overall satisfaction and loyalty.
- Processed transactions efficiently, maintaining accuracy in cash handling and register operations.
- Collaborated with team members to create visually appealing merchandise displays, driving customer engagement.
- Resolved customer inquiries and complaints promptly, fostering a positive shopping experience.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
Crew Member
Mcdonald’s
Skills
- Customer Service
- Multitasking and organization
- Time management
- Cash handling
- Attention to detail
- Reliable
- Back of House/ Operations skills
- Adaptability
- Willingness to learn
Timeline
Full Time Sales Assistant
Coach
09.2024 - 03.2025
Sales Associate
Adairs
03.2024 - 07.2024
Full Time Sales Assistant
Seed
12.2022 - 08.2023
Sales Assistant
Cotton On Kids
12.2019 - 07.2022
Christmas Sales Assistant
Dusk
08.2018 - 01.2019
Crew Member
Mcdonald’s