MAJA PINTAR
Twin Waters,QLD
Summary
Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled residents. Familiar with advanced medical terminology and procedures. Detail-oriented with successful geriatric healthcare experience. Personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaise with medical professionals, patients and family to provide continuous top-quality care and education. Familiar with ethical and legal responsibilities, duty of care and a code of conduct. Currently enrolled in Diploma of nursing.
Overview
10
10
years of professional experience
Work History
AIN
Estia Mount Coolum
10.2023 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Barista/FOH
Cock and Hen
04.2022 - 01.2024
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Reservations Agent/manifest
Skydive Noosa
10.2022 - 04.2023
- Managed high call volume with exceptional attention to detail, resulting in fewer booking errors and cancellations.
- Developed strong relationships with travel agents and corporate clients.
- Provided customers with information about availability and pricing.
- Utilized advanced reservation software systems effectively to manage bookings, track availability, and update guest records accurately. Managed a
- Provided outstanding customer service by addressing client inquiries and resolving issues professionally and courteously.
- Ability to check in over 60 customers in a very short time, liaise with ground crew, pilot, call centre and customers walking in enquiring about skydiving with possible weather delays on the day and maintaining a high safety standard.
In home support worker
Ozcare
03.2021 - 12.2021
- Safeguarded clients from potential harm by identifying hazards, implementing fall prevention strategies, and utilizing appropriate transfer techniques.
- Empowered clients to maintain their dignity during personal care tasks through respectful communication techniques and discretion when handling sensitive situations.
- Provided individualized meal planning and preparation, considering dietary restrictions and preferences to optimize nutrition intake.
- Performed basic household chores such as cleaning and laundry to maintain a clean, comfortable, and organized living environment for clients.
Bartender/barista
Cafe le Monde
10.2019 - 03.2021
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Reservations agent/manifest
Skydive Airlie Beach
04.2018 - 07.2019
- Managed high call volume with exceptional attention to detail, resulting in fewer booking errors and cancellations.
- Developed strong relationships with travel agents and corporate clients.
- Provided customers with information about availability and pricing.
- Utilized advanced reservation software systems effectively to manage bookings, track availability, and update client records accurately.
- Processed payments securely while adhering to strict confidentiality guidelines regarding personal financial information.
Personal Carer
Stichting Menno de Kuyer
11.2014 - 11.2015
- Assisting with daily activities: meals preparation and eating, helping with dressing and undressing, administering medicines, household chores such as light cleaning, phone and internet communication, walks, travelling
- Using a hoist and lift to get in and out of bed, helping with showering and toileting– changing and emptying urine bags.
Education
TAFE Queensland
Southport, QLDSkills
- Taking responsibilities
- Empathy
- Cooperation within a group
- Working under pressure
- Patient-focused care
- Listening
- Perseverance
- Quick learner
- Bathing Assistance
- Mobility Assistance
Education
Bachelor degree in Social Geography, University of Humanities, Slovenia.
Certificate 3 in Individual Support (Skills Generation)
Passionsandleisureactivities
- Learning languages
- Travelling
- Swimming
- Cycling
- Hiking
- Running
- Fitness
- Roller derby
- Concerts
- Reading
References
available on request
Timeline
AIN
Estia Mount Coolum
10.2023 - Current
Reservations Agent/manifest
Skydive Noosa
10.2022 - 04.2023
Barista/FOH
Cock and Hen
04.2022 - 01.2024
In home support worker
Ozcare
03.2021 - 12.2021
Bartender/barista
Cafe le Monde
10.2019 - 03.2021
Reservations agent/manifest
Skydive Airlie Beach
04.2018 - 07.2019
Personal Carer
Stichting Menno de Kuyer
11.2014 - 11.2015
TAFE Queensland
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