Maja Stanic

Lu&Ti

Podgorica, Montenegro

01.2015 - 09.2022

Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
Prepared nail beds and cuticles, shaped nails and applied polish for over 50 daily customers.
Responded to customer requests and concerns about gel application and nail art designs.
Completed consultations with spa guests to determine nail care needs.
Maintained master appointment calendar covering all customer visits, employee schedules and special events.
Communicated effectively with management concerning important customer issues.
Implemented deals for specialty services such as acrylic nails to increase revenue by 30%.
Provided training and mentoring to new staff to maximize performance.
Cleaned and sanitized tools and equipment before each client.
Treated, prepared and maintained clients' nails on both hands and feet.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Worked flexible hours; night, weekend, and holiday shifts.
Demonstrated respect, friendliness and willingness to help wherever needed.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.