Summary
Overview
Work History
Education
Skills
Social Security Number
Tin
Personal Information
References
Seminars Trainings Attended
Personal Qualifications
Timeline
Generic

Jennifer Ortega Borrett

MAYLANDS,WA

Summary

Dynamic purchasing professional with extensive experience at Ingram Micro, adept in SAP R3 and vendor negotiation. Proven track record in optimizing order fulfillment and resolving invoice discrepancies, ensuring timely delivery and customer satisfaction. Strong organizational skills and attention to detail drive successful supply chain management and enhance operational efficiency.

Overview

34
34
years of professional experience

Work History

Associate III, Purchasing

INGRAM Micro Phils.
10.2016 - 12.2024
  • Company Overview: American distributor of information technology products and services. The company is based in Irvine, California, U.S. and has operations around the world.
  • Monitoring and converting of purchase requisition to purchase order through SAP R3 system.
  • Process and manage the administration of purchase orders.
  • Enter order confirmations, PO ready dates and ETA dates.
  • Tracking purchase orders and ensuring timely delivery of goods and services.
  • Expedite delivery of goods when needed, Investigate overdue orders.
  • Prepare and update open PO report and respond to all inquiries for all status order and resolve all customer issues.
  • Monitor and forward overdue invoices to accounts payable team.
  • Resolve delivery and other shipment problems with shipper and vendors.
  • When necessary, coordinate shipping and customs clearance.
  • Resolve invoice issues on invoice price discrepancies. Coordinate with vendor the reason of discrepancy and adjust system information when necessary.
  • Generate purchasing reports.
  • Other duties as assigned.
  • American distributor of information technology products and services. The company is based in Irvine, California, U.S. and has operations around the world.

Senior Process Executive

INFOSYS Ltd. Inc.
10.2012 - 10.2016
  • Company Overview: BPO/Telco (AT&T Bus. Systems)
  • Process and manage internet service order request for large scale businesses in the US.
  • Manage all communication with AT&T customer and technical sales consultant in verifying the technical details and site readiness of orders request and ensure optimal practices for all processes.
  • Prepare and update open order report on everyday basis and respond to all inquiries for all status order and resolve all customer issues.
  • Monitor and evaluate all order issues and resolve in discrepancies in production metrics and ensure accurate billing of all bookings.
  • Provide professional responsive and quality order services, to support and improve the end-to-end order fulfillment cycle.
  • Responsible for entering and validating order request into the order system.
  • BPO/Telco (AT&T Bus. Systems)

Purchasing Coordinator

TELUS International Phil's.
05.2010 - 05.2012
  • Company Overview: BPO/Telco
  • Manage Canadian/US Suppliers for TELUS-Supply operations Wireline Infrastructure business. Coordinate with Engineers Controllers, Buyers, Shippers and Requesters onshore.
  • Coordinate with different plant warehouses onshore. Process and manage the administration of Purchase orders through SAPR3 system.
  • Request RMA# and monitor the actual return of material from plant to supplier, provide tracking info to supplier and other related necessary action/s.
  • Monitor/manage vendor's monthly performance.
  • Charge and forward invoices to appropriate accounts.
  • Resolve delivery and other shipment problems with shipper and vendors.
  • When necessary, coordinate shipping and customs clearance. Expedite delivery of goods when needed. Investigate overdue orders.
  • Resolve invoice issues on invoice price discrepancies. Generate purchasing reports.
  • BPO/Telco

Senior Parts Sales Executive

EPSON Phil’s. Corporation
01.2005 - 07.2009
  • Company Overview: Sales and Parts Service/Customer Service
  • Handled 76 Authorized Service Centers Nationwide.
  • Manage/monitor monthly service performance of Authorized Service Centers.
  • Process and manage PO for both warranty and out of warranty spare parts using SAPR3 system.
  • Review, invoice and verify current stock availability of material request coming from ASC's.
  • Monitor and expedite shipment from Suppliers/Vendors (Singapore & Japan).
  • Promptly monitor, maintain spare parts stocks inventory.
  • Promptly monitor monthly sales forecast of spare parts.
  • Monitor and compute Quarterly incentive for ASC's.
  • Resolve delivery and other problems with service center/suppliers.
  • Update, upload material code and price.
  • Generate spare parts sales report. Other duties as assigned.
  • Sales and Parts Service/Customer Service

Sales & Product Associate

EPSON Philippines Corporation
02.1998 - 01.2005
  • Responsible for monitoring monthly sales of main unit products such as Epson printer, scanners, projectors.
  • Responsible for assisting product launches of the company such as demonstrating the new products and advise clients/distributors on how using these products can reduce costs and/or increase revenue.
  • Responsible for monitoring Distributors Quarterly in completing price changes within the sales department.
  • Participate in year-end inventory and cycle accounts.
  • Assist in monitoring and replenishes of stock.
  • Communicate client/distributors request to management.
  • Maintain an awareness of all special promotions/incentives scheme and advertisements.
  • Other duties as assigned.

Food Server

Shakey’s Pizza Restaurant
01.1992 - 04.1993
  • Greeting and Seating Guests: Warmly welcome guests and direct them to their seats.
  • Taking Orders: Accurately record food and beverage orders, noting any allergies or special requests.
  • Serving Food and Beverages: Deliver orders promptly and efficiently, ensuring correct presentation and temperature.
  • Checking on Guests: Regularly check on guests to ensure satisfaction and address any needs.
  • Providing Recommendations: Offer suggestions and answers questions about menu items and special offerings.
  • Addressing Concerns: Handle guest complaints and requests with professionalism and patience.
  • Maintaining Cleanliness: Keep the dining area clean and tidy, including resetting tables and clearing dishes.

Food Server

Kentucky Fried Chicken (KFC)
01.1991 - 07.1991
  • Greeting and warmly welcome guests.
  • Taking Orders: Accurately record food and beverage orders.
  • Serving Food and Beverages: Deliver orders promptly and efficiently, ensuring correct presentation and temperature.
  • Providing Recommendations: Offer suggestions and answers questions about menu items and special offerings.
  • Maintaining Cleanliness: Keep the dining area clean and tidy, including resetting tables and clearing dishes.
  • Collaborating with Kitchen Staff: Communicate orders clearly and effectively with kitchen staff.
  • Adhering to Food Safety Standards: Follow proper procedures for handling and storing food to ensure safety.

Education

Bachelors/College Degree - Secretarial Administration Major in Office Management

University of Makati
Philippines
04.1996

Skills

  • SAP R3 and BPCS systems
  • Excel and Outlook proficiency
  • Verbal and written communication
  • Team collaboration
  • Organizational skills
  • Time management strategies
  • Customer service excellence
  • Effective communication techniques
  • Attention to detail
  • Order fulfillment coordination
  • Shipping logistics management
  • Vendor negotiation skills
  • Purchase order management
  • Inventory tracking expertise
  • Invoice resolution processes
  • Vendor relationship management
  • Problem-solving capabilities

Social Security Number

03-9499867-9

Tin

152760654

Personal Information

  • Date of Birth: 08/10/73
  • Nationality: Filipino

References

  • Catherine Salvosa, Team Supervisor, Ingram Micro Philippines, Catherine.Salvosa@ingrammicro.com
  • Kamille Ross Ignacio, Purchasing Specialist, Ingram Micro Philippines, Kamille.ignacio@ingrammicro.com
  • Catherine Ortiz, Team Manager, TELUS International, Inc., Catherine.Ortiz@telus.com

Seminars Trainings Attended

  • Telephone Excellence, 07/02/05, Makati City Phil’s., Epson Phil’s. Corporation, John Clements Consultants, Inc.
  • Power of Teambuilding, 11/16/02, Eugenio Lopez Center, Antipolo City, Epson Phil’s. Corporation, John Clements Consultants, Inc.
  • Values and Work Attitudes Workshop, 11/10/01, Subic International Hotel, Subic Bay Freeport Zone Ologapo City, Epson Phil’s. Corp., Career Systems Inc.
  • Increasing Your Convincing Power to Customers, 03/24/01, Grand Boulevard Hotel, Roxas Blvd. Manila, Epson Phil’s. Corp., Pin-Point Direct Consultancy Center
  • Self Excellence/Team Building, 10/27/00, Fontana Leisure Parks, Clark Base, Angeles City, Epson Phil’s. Corp., Pin-Point Direct Consultancy Center
  • You and the Telephone, 03/27/98, Epson Phil’s. Corp., Philippine Association of Secretaries

Personal Qualifications

Bachelors/College Degree, BS in Secretarial Administration Major in Office Management, University of Makati, Philippines, 04/01/96

Timeline

Associate III, Purchasing

INGRAM Micro Phils.
10.2016 - 12.2024

Senior Process Executive

INFOSYS Ltd. Inc.
10.2012 - 10.2016

Purchasing Coordinator

TELUS International Phil's.
05.2010 - 05.2012

Senior Parts Sales Executive

EPSON Phil’s. Corporation
01.2005 - 07.2009

Sales & Product Associate

EPSON Philippines Corporation
02.1998 - 01.2005

Food Server

Shakey’s Pizza Restaurant
01.1992 - 04.1993

Food Server

Kentucky Fried Chicken (KFC)
01.1991 - 07.1991

Bachelors/College Degree - Secretarial Administration Major in Office Management

University of Makati

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Jennifer Ortega Borrett