Ma. Jeresa Rago
Caboolture South,QLD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple tasks simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Personal Care Assistant
WorkForce Extension Sunshine Health
Caboolture South, Qld.
04.2024 - Current
- Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Promoted independence with structured routines and clear communication to support clients in their daily lives.
- Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
Event Organizer
Eldonjay's Event And Catering Services
07.2019 - Current
- Coordinated schedules and timelines for events.
- Wrote e-mails, promoted events via social media and drafted phone scripts to recruit volunteers.
- Coordinated volunteer activities and facilitated distribution of promotional and marketing materials.
- Fostered collaborative efforts to schedule, host, and facilitate events and identify further opportunities to reach members of community.
- Communicated with catering, lighting and sound companies to obtain price quotes.
- Consulted with customers to determine objectives and requirements for events.
Restaurant Supervisor
Eldonjay's Kitchen
01.2023 - 01.2024
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Identified and addressed customer complaints to promote satisfaction and loyalty.
Meat Packer
Kilcoy Global Foods
12.2017 - 08.2023
- Packed meat in boxes, plastic and paper packaging and weighed on scale for pricing.
- Packaged and attached labeling to various meat selections.
- Sanitized surfaces to maintain cleanliness of food service area.
- Inspected meat to perform quality assurance checks.
- Maintained product integrity and optimized workflow while following company good manufacturing practices
Education
Bachelor of Science - Nursing
San Pedro College of Davao City
Philippines03.2004
Skills
- Hospitality Management
- Storage Organization
- Guest Satisfaction
- Program Rollout
- Sales Operations
- Business Transactions
- Production Efficiency
- Team Coordination
- Health and Safety Standards
- Staff Supervision
Additional Information
My goal is to be a great help in the organization. I would like to apply all my skills and ideas in customer servicing. I am passionate in providing excellent customer service and customer satisfaction. I am responsible, reliable, trustworthy and flexible at work. I can handle stress and knows how to organize my time. I can do multi-task under pressure and with accuracy. Also, I have gained experience and exposure with different kinds of setting in hospitality industry that helped me acquire knowledge and skills that could absolutely be my strong aid in delivering my responsibilities in the workplace.
Timeline
Personal Care Assistant
WorkForce Extension Sunshine Health
04.2024 - Current
Restaurant Supervisor
Eldonjay's Kitchen
01.2023 - 01.2024
Event Organizer
Eldonjay's Event And Catering Services
07.2019 - Current
Meat Packer
Kilcoy Global Foods
12.2017 - 08.2023
Bachelor of Science - Nursing
San Pedro College of Davao City
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