Ma. Jillyan Padilla
Ashfield,NSW
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Housekeeping Supervisor
Empire Hospitality
06.2019 - Current
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
- Worked with front desk to respond promptly to all guest requests.
- Evaluated employee performance and recommended promotions, transfers and dismissals.
Coordinator
Empire Hospitality
03.2018 - 05.2019
- Entered data, generated reports, and produced tracking documents.
- Gathered and organized materials to support operations.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
Housekeeping Room Attendant
Empire Hospitality
11.2017 - 04.2018
- Engaged with guests on room requirements and amenities to promote overall satisfaction
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
Financial Administrator
Mass-Specc
04.2015 - 08.2017
- Reconciled accounts and investigated variances.
- Updated daily transaction records to assist with payroll and billing administration.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Analyzed budgets, forecasts and current trends to support overall financial operations.
- Identified and corrected miscalculations and financial discrepancies to support quality assurance.
- Managed expense tracking and personnel vouchers.
- Prepared and posted receipts and deposits to facilitate standard bookkeeping.
Education
Bachelor of Science - Accounting
King's Own Institute
Levels 1 And 2, 17 O’Connell St., Sydney NSW 200006.2023
Advanced Diploma of Leadership And Management -
Greenwich College
396 Pitt St., Sydney NSW 200010.2020
Diploma of Leadership And Management -
Greenwich College
396 Pitt St., Sydney NSW 200009.2019
Bachelor of Science - Business Administration- Financial Management
St. Michael's College
Quezon Avenue, Iligan City, 9200, Philippines03.2015
Bachelor of Science - Marketing Management And Research
Misamis University
Ozamiz City, Misamis Occidental04.2011
Skills
- Database Administration
- Office Management
- Billing and Invoicing
- Critical Thinking
- Spreadsheet Tracking
- Accounts Payable and Receivable
- Verbal and Written Communication
- Budgeting and Expense Monitoring
- Time Management
- Customer Relationship Management
- Microsoft Office/Power-point/Microsoft Excel
- Process Monitoring
- Employee evaluations
Timeline
Housekeeping Supervisor
Empire Hospitality
06.2019 - Current
Coordinator
Empire Hospitality
03.2018 - 05.2019
Housekeeping Room Attendant
Empire Hospitality
11.2017 - 04.2018
Financial Administrator
Mass-Specc
04.2015 - 08.2017
Bachelor of Science - Accounting
King's Own Institute
Advanced Diploma of Leadership And Management -
Greenwich College
Diploma of Leadership And Management -
Greenwich College
Bachelor of Science - Business Administration- Financial Management
St. Michael's College
Bachelor of Science - Marketing Management And Research
Misamis University
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