Mak Khan

As a Marketing and Sales Specialist at Skoma, I effectively designed and implemented targeted marketing campaigns, combining digital and traditional tactics to enhance client engagement and brand visibility. My role was crucial in growing the client base through strategic cold calling and impactful sales conversations, converting potential leads into committed clients.

As a Telephone Interviewer at Lighthouse Data Collection, I was responsible for conducting phone surveys, following a script, and maintaining a professional demeanor. Success was measured by achieving targets and maintaining a certain strike rate. Strong communication, interpersonal skills, and objection handling were essential. Accurate data collection and administrative tasks were also part of my responsibilities.

Through my tenure at Woolworths, I significantly honed my customer service, teamwork, and communication skills within a fast-paced environment, working closely within large teams. My experience spanned across grocery, fresh-convenience, and deli departments. I played a key role in stocking and organizing shelves, serving customers, and often acted as a supervisor during closing procedures, coordinating team efforts to ensure operational excellence.