Makaydee Dodge

Pet Sitter / House and Pet Sitter / Business Owner

Pets N Paws

07.2018 - Current

Prepared food and water following instructions from pet owners.
Gave animals proper attention to promote secure environment in owner's absence.
Exercised animals regularly with walks and rigorous play activities.
Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
Communicated professionally with pet owners via phone, email, and text.
Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
Ensured timely feedings, grooming sessions, and exercise routines for pets in accordance with owner instructions.
Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behaviour.
Reduced client anxiety regarding pet separation during vacations or work-related travel by providing regular photo updates showcasing animals'' well-being and happiness.
Gave medication to pets following guidelines from owners.
Enhanced client satisfaction by providing personalized pet care services tailored to individual needs.
Supported positive behaviour reinforcement training methods during walks or playtime sessions for better pet obedience outcomes.
Delivered exceptional customer service by responding promptly to inquiries, addressing concerns, and resolving issues quickly.
Increased client retention rate through excellent communication skills and genuine love for animals.
Handled emergency situations calmly and effectively by communicating with veterinarians or pet owners immediately when necessary.
Implemented positive reinforcement training techniques to help pets learn proper behaviours.
Attended consultations and met with pets and pet guardians to obtain guidelines and protocol for care.
Improved overall pet health through consistent exercise routines, promoting weight management and mental stimulation for animals under my care.
Identified potential signs of aggression and anxiety in pets and took necessary steps to minimize any risks.
Administered medications as needed under veterinarian guidance, maintaining the health of pets in my care.
Managed scheduling, invoicing, and record-keeping tasks efficiently to streamline operations and enhance professionalism.
Gave basic first-aid to injured animals before seeking medical care.
Monitored training, made notes and reported back to guardian regarding progress.
Helped pet owners transition pets into new homes and environments though training.
Collaborated with other local pet care providers when needed to ensure seamless service continuity for clients in case of scheduling conflicts or personal emergencies.
Streamlined booking process using online scheduling software to improve efficiency and accessibility for clients seeking appointments or consultation calls.
Completed documentation regarding animals for future reference and improved care.
Kept cages, kennels, play yards, and grooming areas neat and clean.
Followed pet care instructions for dietary needs and medication regimens.
Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
Monitored animals for behavioural problems and signs of health issues.
Washed, trimmed and brushed animals to maintain good grooming standards.
Kept animal coats clean and healthy with regular washing, grooming, and trimming.
Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Monitored animal behaviour and completed examinations to identify illnesses, injuries, or potential diseases.
Developed and implemented enrichment plans to keep animals healthy and stimulated.
Trained animals in behavioural compliance or other special routines or commands.
Prepared and administered medications and treatments as prescribed by veterinarian.
Assisted with development of animal behaviour modification plans.
Cared for sick or injured animals by seeking out veterinary care and notifying owners.
Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
Fed and walked pets, cleaning up after pets indoors and outdoors.
Managed a variety of household tasks, including mail collection, plant care, trash removal, and light cleaning to maintain a clean living environment for clients'' return.
Communicated with homeowner via phone or text.
Fed and watered animals and replaced dirty bedding and litter boxes.
Built strong relationships with repeat customers based on trustworthiness professionalism exceptional attention detail.
Provided regular exercise routines for pets, promoting physical fitness and mental stimulation through walks, playtime, and interactive games.
Improved client satisfaction by providing attentive and personalized house and pet sitting services.
Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
Collaborated closely with homeowners regarding specific requirements or requests pertaining to property maintenance or pet care management.
Promoted a sense of security among clients by consistently being punctual, reliable, responsible, accountable in fulfilling all assigned duties within agreed time frames.
Resolved emergencies promptly by following established protocols or contacting appropriate professionals when necessary.
Facilitated transportation to and from appointments.

Delivery Driver

Hunter Gourmet Pizza

09.2023 - Current

Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Completed rush deliveries on tight timetables to satisfy customer needs.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Maintained strong relationships with clients through proactive communication and personalised service.
Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.

Retail Trainee

KFC

08.2020 - 10.2023

Helped customers complete purchases, locate items, and join reward programs.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Answered questions about store policies and addressed customer concerns.
Offered advice and assistance to customers, paying attention to special needs or wants.
Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
Enhanced customer satisfaction by providing exceptional service and addressing inquiries promptly.
Collaborated with team members in maintaining optimal store appearance and merchandise organisation.
Assisted in sales growth by effectively promoting products and suggesting suitable choices to customers.
Contributed to the achievement of store targets by consistently meeting personal sales goals.
Supported loss prevention efforts by closely monitoring suspicious activities and reporting incidents to supervisors.
Ensured a positive shopping experience for customers through active engagement and attentive assistance.

Summary

Overview

Work History

Pet Sitter / House and Pet Sitter / Business Owner

Delivery Driver

Retail Trainee

Education

Cert IV Veterinarian Nursing

RSA Online -

Certificate II in Animal Studies -

Barista Course -

Certificate II in Animal Care -

Certificate III in Retail Service -

Skills

Availability

Timeline

Delivery Driver

Retail Trainee

Pet Sitter / House and Pet Sitter / Business Owner

Cert IV Veterinarian Nursing

RSA Online -

Certificate II in Animal Studies -

Barista Course -

Certificate II in Animal Care -

Certificate III in Retail Service -

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