Makayla Macdonald
Cloverdale, WA,WA
Summary
Proven performer at Nickos Kitchen, adept in customer service and multitasking, ensured top-notch dining experiences through efficient service and teamwork. Excelled in maintaining cleanliness and order accuracy, significantly enhancing guest satisfaction. Demonstrated exceptional problem-solving and time management skills, thriving in high-pressure environments.
Overview
1
1
year of professional experience
Work History
Waitress
Nickos Kitchen
Kelmscott, WA
06.2022 - 08.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Ensured dishes were clean, ready for future use.
- Good attention to detail, and time management skills.
- Customer services skills.
Education
Wirreanda Secondary School
Morphett Vale, SASkills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Cleanliness
- Order Taking
- Safe Food Handling
- Food Running
- Memory retention
- Complex Problem-Solving
- Order Accuracy
- Food safety understanding
- Table Bussing
- Teamwork
- Time management
Timeline
Waitress
Nickos Kitchen
06.2022 - 08.2023
Wirreanda Secondary School