Makayla Miles
Gold Coast,QLD
Summary
Reliable and compassionate disability support worker specialising with children with autism spectrum disorder, attention-deficit hyperactivity disorder, anxiety disorders, and specific medial needs. Experienced working with and implementing recommendations from allied health professionals such as speech language pathologists, physiotherapists, and occupational therapists. Graduated with a degree in Psychological Science looking for tertiary study in Speech Pathology to make a career change.
Overview
7
7
years of professional experience
Work History
Disability Support Worker
Sole Trader
03.2019 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Kept accurate records for client files and handled related paperwork.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Worked with children and parents to closely monitor and record social, behavioral and academic growth.
- Conducted in-home visits to provide supportive services.
Personal Assistant/Receptionist
Armstrong Psychology Services
08.2020 - 08.2022
- Answered phone promptly and directed incoming calls to correct offices.
- Be familiar with and operate in line with the psychologist idiosyncratic filing system
- Sort through past and present client files to ensure all files are up to date
- Be aware of the APS code of ethics, particularly confidentiality, regarding client information
- Keep psychologist up to date with client appointments through personalized bring up system
- Answer and make phone calls and emails to and from clients and doctors offices.
Aged Care Volunteer
Volunteering Gold Coast
01.2021 - 09.2021
- Provide positive and supportive companionship
- Develop and maintain rapport to create safe and trusting environment
- Assist with small tasks and requests such as regarding meals and drinks.
Volunteer
The Salvation Army
06.2020 - 01.2021
- Supplied resources for personal, social, and monetary support for individuals in need
- Work in different sectors including retail, charity shops, fundraisers, and donations
- Handle monetary and goods donations
- Raise awareness and donate profits to assist homeless, impoverished, and victims of drug and alcohol abuse populations.
Youth Worker
Sole Trader
02.2017 - 09.2019
- Provide support, advice, information, and guidance for issues and struggles - Establish and maintain positive rapport as a trusted figure - Adhere to schedules for schooling, appointments, and routines
- Be empathetic, caring, and nonjudgmental during interaction to facilitate rapport and reduce distress
- Assist with life skills and activities such as hygiene, nutrition, cooking, and household chores
- Write reports about daily interactions, behaviours, and recommendations for follow up visits.
Mentorship Program
Peninsula Grammar
12.2016 - 03.2017
- Lead age-appropriate group activities once a month minimum with the assigned high school class
- Assist with homework and provide a listening ear
- Maintain a non-judgmental and supportive persona when interacting with students to maintain rapport
- Understand confidentiality and maintain confidentiality with the students while understanding when it is appropriate to inform the homeroom teacher.
Education
Bachelor of Psychological Science (Honors) - Psychology
Bond University
Robina, QLD08.2022
Bachelor of Psychological Science - Psychology
Bond University
Robina, QLD12.2021
Skills
- Electrical Devices
- Safety Management
- Supporting Daily Living Needs
- Client Transportation
- Client Interactions
- Youth Services
- Computer Skills
- Base Knowledge of Key Word Sign and Proloquo2GO
Timeline
Aged Care Volunteer
Volunteering Gold Coast
01.2021 - 09.2021
Personal Assistant/Receptionist
Armstrong Psychology Services
08.2020 - 08.2022
Volunteer
The Salvation Army
06.2020 - 01.2021
Disability Support Worker
Sole Trader
03.2019 - Current
Youth Worker
Sole Trader
02.2017 - 09.2019
Mentorship Program
Peninsula Grammar
12.2016 - 03.2017
Bachelor of Psychological Science (Honors) - Psychology
Bond University
Bachelor of Psychological Science - Psychology
Bond University
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