Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Timeline
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Makayla Richardson

Grafton,NSW

Summary

Dynamic and results-oriented professional with a proven track record at Valley Earthworks and Southside Pharmacy. Excelled in operating equipment safely and mastering skilled trades, alongside exceptional customer service and problem-solving abilities. Skilled in administrative operations and fostering strong interpersonal relationships, consistently driving customer satisfaction and team efficiency.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Laborer/Operator

Valley Earthworks
Grafton, NSW
12.2018 - Current
  • Operated equipment with strong focus on safety and ground communication.
  • Cleaned work areas to maintain safety standards and prevent accidents.
  • Learned about new equipment and related attachments while maintaining knowledge of items used daily to meet job requirements.
  • Performed demanding physical work over extended periods and modeled positive attitude.
  • Communicated effectively with team members about relevant work matters.
  • Learned and mastered skilled trade specialties under guidance of expert mentors.
  • Worked productively as lead or helping team member to drive customer satisfaction.
  • Followed safety regulations while operating equipment to achieve safe conduct.
  • Oversaw proper PPE use to facilitate working conditions compliant with safety regulations.
  • Completed day-to-day duties accurately and efficiently.

Pharmacy Assistant

Southside Pharmacy
Grafton, NSW
12.2013 - 12.2018
  • Helped pharmacy staff prepare medications and fill orders.
  • Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
  • Maintained inventory records by restocking shelves with pharmaceuticals.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Resolved customer complaints promptly in a professional manner.
  • Prepared medication labels with item name and quantity.
  • Cleaned and maintained equipment or work areas according to prescribed methods.

Education

Grafton High School
Grafton, NSW
12-2013

Skills

  • Reception oversight
  • Research
  • Scheduling
  • Administrative operations
  • Strong interpersonal skills
  • Customer and client relations
  • Professional and mature

Languages

English
Professional

Certification

Pharmacy Assistant level 3

RII- Roller Operations

RII- Posi Track

Accomplishments

2017 - Grafton Showgirl Competiton, Local and Zone level

2017- June Daly Watkins program Dubbo

2018- Grafton Showgirl Competition

Timeline

Laborer/Operator

Valley Earthworks
12.2018 - Current

Pharmacy Assistant

Southside Pharmacy
12.2013 - 12.2018

Grafton High School
Makayla Richardson