Summary
Overview
Work History
Education
Skills
Timeline
Generic

Makayla Stevens

DOB,04/09/2003

Summary

I’m a hard working and enthusiastic person dedicated to putting 100% into any task. I am reliable, punctual and take pride in always presenting myself in the appropriate work attire. I carry a positive attitude and work cooperatively with others. I work well under pressure and am able to handle any situation I am faced with. I’m eager to learn new things and take on challenges.

Overview

8
8
years of professional experience

Work History

Kitchen Hand

Charlie’s Takeaway And Catering
09.2017 - 10.2022


  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Lifted and carried heavy materials.
  • Maintained composure and work quality while under stress.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Maintained high personal grooming standards and uniform presentation.
  • Handled money using a till

Barista

Bookface Cafe
04.2022 - 12.2022
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.

Front of House Staff Member

Caramels at Cathie
01.2023 - 09.2023
  • Established welcoming atmosphere by greeting each guest warmly.
  • Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
  • Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Elevated overall guest experience by skillfully handling special requests and accommodating individual needs whenever possible.
  • Increased repeat business through friendly interactions and promptly addressing any issues or concerns.
  • Maintained a well-stocked, organized front-of-house workspace for optimal functionality during peak hours.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Upheld company standards for quality, safety, and cleanliness throughout daily tasks, contributing to a consistent dining experience for all guests.
  • Collaborated with back-of-house staff to ensure seamless coordination between kitchen operations and guest service.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.

Barista

Inside Out at Lighthouse
09.2023 - 06.2025
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.

Education

Hastings Secondary College Port Macquarie Campus
Port Macquarie, NSW
12.2021

Skills

  • Customer service
  • Communication
  • Problem solving
  • Time management
  • Organisation
  • Creative
  • Leadership

Timeline

Barista

Inside Out at Lighthouse
09.2023 - 06.2025

Front of House Staff Member

Caramels at Cathie
01.2023 - 09.2023

Barista

Bookface Cafe
04.2022 - 12.2022

Kitchen Hand

Charlie’s Takeaway And Catering
09.2017 - 10.2022

Hastings Secondary College Port Macquarie Campus

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Makayla Stevens