Makayla Strudwick
Campbelltown,NSW
Summary
Hardworking and motivated, balancing two jobs while completing Year 11 and 12, demonstrating a strong work ethic and time management skills. Recently relocated to pursue a Bachelor of Paramedicine at university and seeking a flexible job that fits around study commitments. Passionate about travel, sports, and new experiences, with a proven ability to adapt, work in fast-paced environments, and provide excellent customer service.
Overview
4
4
years of professional experience
Work History
Online Personal Shopper/Retail Customer Service Representative
Kmart
06.2023 - 02.2025
- Accurately picked and packed online orders, consistently meeting and exceeding store UPH and DIF targets.
- Maintained efficiency and attention to detail in a fast-paced environment.
- Provided excellent customer service, assisting with inquiries and ensuring a smooth shopping experience.
- Supported stock replenishment, merchandising, and store organisation.
- Worked collaboratively with team members to achieve store performance goals.
Waitress/Kitchen Prep Cook
Brooklyn Burger Bar
05.2021 - 06.2024
- Took orders, served food, and provided excellent customer service, ensuring a positive dining experience.
- Prepared and cooked food on the grill, fryer and salad bar, maintaining quality and efficiency.
- Ensured high hygiene and safety standards in food handling and kitchen operations.
- Managed multiple tasks effectively, delivering great service even during peak hours.
- Maintained cleanliness and organisation in both the kitchen and dining areas.
- Worked collaboratively with team members to ensure smooth and efficient service.
Barista/Café All-Rounder
Gloria Jeans Coffee
05.2021 - 06.2024
- Opened the café for early morning service before school, preparing coffee, cold drinks, and food.
- Operated coffee machines to craft high-quality beverages efficiently.
- Assisted with food preparation and maintained stock levels.
- Provided friendly and efficient customer service, handling orders and payments.
- Kept the café clean and organized, ensuring hygiene and safety standards.
- Managed multiple tasks in a fast-paced environment while maintaining quality service.
Education
Completion of High School Certificate - ATAR
Coffs Harbour Senior College
Coffs Harbour, NSW11-2024
Skills
Dedicated and hardworking team member with experience in customer service, food preparation, and online order fulfillment Skilled in fast-paced environments, providing exceptional service, and maintaining high efficiency Proven ability to multitask, work collaboratively, and uphold quality standards in retail and hospitality settings Recognized for exceeding performance targets and delivering a positive customer experience
Timeline
Online Personal Shopper/Retail Customer Service Representative
Kmart
06.2023 - 02.2025
Waitress/Kitchen Prep Cook
Brooklyn Burger Bar
05.2021 - 06.2024
Barista/Café All-Rounder
Gloria Jeans Coffee
05.2021 - 06.2024
Completion of High School Certificate - ATAR
Coffs Harbour Senior College
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