Makayla Vandenberg
Central Coast,NSW
Summary
Animal care professional prepared to bring expertise in animal welfare and habitat maintenance. Proven track record of ensuring optimal living conditions and health for wide range of species. Known for collaborative teamwork and adaptability in dynamic environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Zookeeper
Australian Reptile Park
06.2024 - Current
- Maintained safe and clean exhibit areas for animals and visitors through regular upkeep and sanitation procedures.
- Ensured compliance with all regulations governing the ethical treatment of animals under zoo care standards.
- Enhanced visitor experience by conducting informative guided tours, explaining animal behaviours and habitats.
- Improved animal welfare by implementing enrichment programs and providing specialized diets for various species.
- Actively participated in professional development opportunities such as workshops or conferences to stay current on best practices in animal care within the zoological community.
- Promoted a positive work environment by effectively communicating with team members, participating in staff meetings, and working collaboratively to achieve department goals.
- Educated the public about conservation efforts and the importance of preserving natural habitats during presentations and events.
- Collaborated with veterinary staff to administer medications, treatments, and routine health checks for optimal animal care.
Pet Shop Sales Assistant
Pet O
09.2023 - Current
- Effectively communicated with management regarding any concerns, suggestions, or observations for continuous improvement of store operations.
- Collaborated with team members to meet daily sales goals and improve overall store performance.
- Assisted in the training of new staff members, sharing best practices for sales techniques and customer service skills.
Senior Stewardess
Flagship International Yacht Brokers
05.2021 - 10.2022
- Earned recognition from management for consistently demonstrating outstanding teamwork, professionalism, and commitment to customer satisfaction.
- Handled challenging situations calmly, resolving conflicts between passengers or addressing concerns promptly.
- Upheld company reputation by adhering strictly to dress codes, grooming standards, and code of conduct protocols.
Domestic Cleaner
Self Employed
10.2018 - 06.2022
- Received positive feedback from clients on punctuality, professionalism, and attention to detail in each cleaning job completed.
- Accommodated special requests from clients, tailoring cleaning services to their specific needs.
Animal Management Internship
African Impact
04.2018 - 08.2018
- Left in charge of dangerous animals and staff and trusted to organise daily routines as a trainee and preformed well under these circumstances.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Apprentice Chef
Bangor Tavern
04.2015 - 04.2018
- Displayed adaptability by quickly learning new menu items as they were introduced into the rotation.
- Improved kitchen efficiency with effective time management and prioritization of tasks.
Customer Service Representative
Pizza Hut
01.2013 - 03.2015
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Certificate III - Wildlife And Exhibited Animal Care
Taronga Zoo Training Institute
Sydney, NSW06-2024
Certificate - Zoology
Online Learning
11-2022
Certificate III - Commercial Cookery
LOFTUS TAFE
Sydney, NSW11-2018
No Degree - Year 10 Schooling
Menai High School
Sydney, NSW12-2015
Skills
- Animal care expertise
- Exhibit design
- Conservation awareness
- Behavior observation
- Zoo safety protocols
- Public education
- Honest and dependable
- Time management
- Multitasking
- Excellent communication
- Critical thinking
Certification
- Whitecard
- First aid certificate
- WIRES rescue and immediate care course
- Working with children's check
- Open drivers licence
Timeline
Zookeeper
Australian Reptile Park
06.2024 - Current
Pet Shop Sales Assistant
Pet O
09.2023 - Current
Senior Stewardess
Flagship International Yacht Brokers
05.2021 - 10.2022
Domestic Cleaner
Self Employed
10.2018 - 06.2022
Animal Management Internship
African Impact
04.2018 - 08.2018
Apprentice Chef
Bangor Tavern
04.2015 - 04.2018
Customer Service Representative
Pizza Hut
01.2013 - 03.2015
Certificate III - Wildlife And Exhibited Animal Care
Taronga Zoo Training Institute
Certificate - Zoology
Online Learning
Certificate III - Commercial Cookery
LOFTUS TAFE
No Degree - Year 10 Schooling
Menai High School
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