Makaylah Sandoz
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Im a Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
6
6
years of professional experience
Work History
Clinical Support Officer
NSW Health
01.2024 - Current
- Consulted with and advised chief executive officer on general operation of hospital.
- i have completed the Hand hygiene auditor course and am now accredited to audit hand hygiene on the wards.
- Organized department according to administrative and service guidelines.
- Directed and coordinated functions and activities of nursing department and assigned clinical operation departments.
- Minute taking for various meetings including ward meetings and for the delirium meetings.
- Established, directed and implemented standards of practice, clinical operations standards and financial controls.
- Providing administrative assistance to the ward and NUM.
- prioritize tasks according to importance and to when the deadline may be.
- Helping with daily staffing of the ward.
- Being competent in using many software's including eMR, scheduler, access management, patient flow portal all of which have key features and work in diverse ways as a clinical support officer.
- Confidently working under broad supervision. Maintaining confidentially with staff information.
- Order ward stock using procurement Confidently use health roster. I am creating rosters, inputting invoices and orders on software's like Word and excel to collate information, data and create Brochures and posters.
- Managed incoming referrals from other healthcare providers, streamlining communication between practitioners for optimal patient outcomes.
- Promoted a safe clinical environment by adhering to infection control protocols and maintaining cleanliness standards throughout the facility.
- Provided high-quality customer service to patients and families, addressing concerns promptly and compassionately.
- Fostered a positive work culture among colleagues through effective teamwork, open communication channels, and active participation in staff meetings.
- Performed various administrative tasks by filing, copying and faxing documents.
Administration Ward Clerk
NSW Health
01.2023 - 01.2024
- Organized paperwork for doctors, nurses, and patients.
- Assisted nursing staff with daily tasks, contributing to a well-organized and functional ward environment.
- Organized paperwork such as charts and reports for office and patient needs.
- Effective, efficient and high-level clerical support
- Exceptional standard of customer service to the patients to ensure effective coordination.
- Managing a diverse range of administrative duties and ability to undertake decision making in dayto-day Operations.
- Confidently working in a challenging dynamic team environment.
- Gained Experience in using a range of applications.
- Strong customer service approach and excellent interpersonal skills including over the phone and in person. Ability to always maintain confidentiality
- Stored and retrieved permanent records on daily basis.
- Trained new Ward Clerks on best practices for administrative duties, contributing to a knowledgeable workforce that maintained high standards of service quality.
- Prepared necessary documentation for patient admissions and discharges, ensuring smooth transitions of care.
- Supported physicians by promptly providing accurate patient information, facilitating timely decision-making and treatment plans.
- Boosted patient safety through vigilant monitoring of visitor access to the ward area according to hospital guidelines.
- Maintained patient confidentiality in line with HIPAA regulations.
- Scheduled appointments and maintained department master calendar to facilitate efficient patient flow.
- Was trained in high intensity and specialised wards like birthing unit, maternity, special care nursery, ICU and general surgical/medical wards.
Early Childhood Educator
Little Peoples Early Learning Centre
07.2018 - 09.2022
- Supported children with special needs, creating customized learning strategies to accommodate various abilities.
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Boosted children''s social skills development through group projects and collaborative games.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Communicated with parents and other staff about student progress.
- Applied play-based strategies to provide diverse approaches to learning.
- Cultivated a safe and inclusive classroom environment that fostered respect, empathy, and cultural awareness among students.
- Support children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviours.
- Supervised student teachers to provide objective feedback.
OOSH Educator
Presbyterian Community Child Care Canter
10.2019 - 03.2021
- Built relationships and communicated with parents to provide best learning environment for their children.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Wrote and evaluated the children on activities they had taken part of that week.
- Maintained paperwork for children in foster homes for their caseworkers to stay updated with how they are going and catching anything we may see that we need to report.
- Met regularly with team of teachers to discuss best practices and develop innovative teaching strategies.
- Trained and supervised new teachers to apply best teaching practices and comply with protocols.
- Promoted a love of reading among students by creating engaging book displays in the classroom library, hosting book talks, and offering personalized recommendations based on individual interests.
- Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
- Maintained a safe play environment.
Education
Certificate III - Community Services
TAFE NSW
Campbelltown, NSW04.2022
Certificate III - Early Childhood Education
TAFE NSW
Wollongong, NSW08.2019
High School Diploma -
JOHN THERRY CATHOLIC HIGH SCHOOL
ROSEMEADOW NSW06.2018
Skills
Patient confidentiality
Motivational Skills
Patient Care Coordination
Patient Safety
Teamwork and Collaboration
Customer Service
Adaptable and Flexible
Time Management
Attention to Detail
Problem-solving abilities
Timeline
Clinical Support Officer
NSW Health
01.2024 - Current
Administration Ward Clerk
NSW Health
01.2023 - 01.2024
OOSH Educator
Presbyterian Community Child Care Canter
10.2019 - 03.2021
Early Childhood Educator
Little Peoples Early Learning Centre
07.2018 - 09.2022
Certificate III - Community Services
TAFE NSW
Certificate III - Early Childhood Education
TAFE NSW
High School Diploma -
JOHN THERRY CATHOLIC HIGH SCHOOL
Similar Profiles
Lacey EvansLacey Evans
Assistant in Nursing (AIN) at NSW HealthAssistant in Nursing (AIN) at NSW Health
Mathew BartleyMathew Bartley
Frontline Support Officer at NSW HealthFrontline Support Officer at NSW Health
Kara SultanaKara Sultana
Allied Health Assistant at NSW healthAllied Health Assistant at NSW health
Leanne ShaughnessyLeanne Shaughnessy
Social Work Team Leader - Critical Care at NSW HealthSocial Work Team Leader - Critical Care at NSW Health
Catherine BrewerCatherine Brewer
Clinical Support Officer at Royal Perth HospitalClinical Support Officer at Royal Perth Hospital