ELIAS GEBRESELASSIE
Melbourne,VIC
Summary
Dynamic and proactive professional with extensive experience at Windsor Hotel, excelling in customer service and luggage handling. Known for exceptional communication and problem-solving skills, consistently delivering outstanding guest experiences. Proven ability to thrive under pressure while maintaining a clean and safe environment in labor-intensive roles.
Overview
8
8
years of professional experience
Work History
Porter and Concierge
Windsor Hotel
10.2022 - Current
- First point of contact and greet guests with a warm welcome
- Provide exceptional service to guests in every interaction by anticipating their needs, responding to requests promptly, efficiently, and courteously
- Assist guests with general enquiries and luggage requests
- Valet parking of cars
- General Porter duties as required
Labourer
SMW Earth moving company
02.2019 - 09.2022
- Digging trenches
- Laying foundation
- Building walls
- Plastering and fitting windows
Labourer
Metro concerting
05.2017 - 12.2019
- Load and unloading cement material from the track
- Provide assistance to the concrete workers
- Maintain a clean and safe worksite at all times
- Follow all health and safety regulations
Education
Certificate II -
Rail infrastructure -RIV Card
Construction white Card -
Certificate IV -
Personal Trainer
Certificate II -
security operation
5 Black Belt -
Martial art coach
Skills
- Reliable and Professional
- Customer service
- Luggage handling
- Valet parking
- Team collaboration
- Problem solving
- Time management
- Excellent Communication Skills
- Ability to work independently and under pressure
- Excellent teamwork skills
- Fast Learner
- Proactive
References
Available upon request
Timeline
Porter and Concierge
Windsor Hotel
10.2022 - Current
Labourer
SMW Earth moving company
02.2019 - 09.2022
Labourer
Metro concerting
05.2017 - 12.2019
Certificate II -
Rail infrastructure -RIV Card
Construction white Card -
Certificate IV -
Personal Trainer
Certificate II -
security operation
5 Black Belt -
Martial art coach
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