Makenzi Fredericks
Palmerston,NT
Summary
Dependable employee with strong customer engagement and service skills. Demonstrates ability to work independently while efficiently completing tasks. Reliable team player with a positive attitude, thriving in fast-paced environments. Committed to supporting team objectives and contributing to overall company success.
Overview
3
3
years of professional experience
Work History
Sales Administrator
Real Estate Central
Darwin, NT
06.2025 - Current
- Processed property sales documentation and contracts with high accuracy.
- Coordinated communication among real estate agents, buyers, sellers, and legal representatives.
- Maintained and updated property listings, client databases, and transaction records effectively.
- Prepared sales reports and commission statements, tracking progress of property sales.
- Handled customer inquiries regarding properties, sales processes, and contract details.
- Supported real estate agents by scheduling property inspections, open houses, and meetings.
- Ensured compliance with real estate laws, regulations, and company policies.
- Assisted in preparing settlement statements while liaising with conveyancers and financial institutions.
Receptionist
Real Estate Central
Darwin, NT
04.2025 - 06.2025
- Managed front desk operations, ensuring smooth visitor check-ins and appointments scheduling.
- Operated multi-line phone system, directing incoming calls to appropriate departments efficiently.
- Maintained organized filing systems for client records and correspondence, enhancing retrieval efficiency.
- Assisted in onboarding new employees by providing necessary training on office protocols and procedures.
- Coordinated office supplies inventory, facilitating timely restocking and reducing shortages.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
Educator
Territory Kids Early Learning
Millner, NT
01.2025 - 03.2025
- Create engaging learning environments
- Observing and assessing children
- Planning activities and prepare learning materials
- Communicating with parents/carers and other professionals
- Prepare incident reports
- Provide individualized support to children with special needs
- Work in a close team environment
- Manage children's behavior and support social development
Receptionist & Event Assistant
Palmerston Golf & Country Club
Palmerston, NT
01.2024 - 09.2024
- Cross-trained multiple positions to assist during busy periods
- Keep reception area clean and neat to give visitors first impression
- Monitor generic email account and booking systems
- Greet incoming visitors and customers professionally and provide friendly and knowledgeable assistance.
- Answer questions, address, resolve and escalate issues to management to satisfy customers
- Handle appointment bookings and answer customer questions.
- Greet guests, answer menu questions and provide excellent customer service.
- Support event manager with event set up and tear down
- Host birthday parties, and chaperone guests
- Liaise with guests for catering/decoration requirements
School Based Apprenticeship (SBA)
Kingdom Kids Early Learning Centre
Palmerston, NT
01.2023 - 09.2024
- Supervise children across their educational and recreational routines
- Work in a close team environment
- Lead classroom learning activities
- Plan activities based on curriculum guidelines
- Food preparation
- Prepare materials for educational lessons and recreational activities
- Prepare incident reports
- Coach work experience students on procedures, organisation policies and performance standards
- Manage children's behavior and support social development
- Communicate effectively and actively listen with a broad range of people
Education
Year 12 - undefined
Marrara Christian College
Marrara, NT01.2024
Cert III - Early Childhood Education
Capacity Plus NT
01.2024
Cert II - Community Services
Dovaston Training
Darwin, NT01.2023
Skills
- Communication skills
- Customer relations
- Multitasking ability
- Conflict management
- Time efficiency
- Adaptability traits
Timeline
Sales Administrator
Real Estate Central
06.2025 - Current
Receptionist
Real Estate Central
04.2025 - 06.2025
Educator
Territory Kids Early Learning
01.2025 - 03.2025
Receptionist & Event Assistant
Palmerston Golf & Country Club
01.2024 - 09.2024
School Based Apprenticeship (SBA)
Kingdom Kids Early Learning Centre
01.2023 - 09.2024
Year 12 - undefined
Marrara Christian College
Cert III - Early Childhood Education
Capacity Plus NT
Cert II - Community Services
Dovaston Training