Makenzie Dick
Bundaberg,QLD
Summary
I am a highly motivated employee with a history of meeting company needs with consistent and organized practices. Looking to obtain employment and expand my skills, knowledge and experience in different job environments. Skilled in working under pressure, unsupervised and adapt to new situations in the workplace. Always willing and striving to learn new things and take on challenges that i would need in, and outside work environment. Hardworking with great customer service skills, multitasking, and time management abilities. Committed and proud of my work positioning and devoted to improving skills and gaining new knowledge. Eager to contribute in teamwork and develop effective communication to support workplace goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
pacific coffee co
Bundaberg, QLD
09.2021 - Current
- Maintained a clean and hygienic work environment by applying workplace health and safety procedures.
- Created and presented various coffee drinks while maintaining recipe accuracy and presentation quality.
- Provided detailed information on menu items and suggested enticing options for the customers.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Provided excellent customer service by greeting the customers, responding to inquiries quickly and professionally, and ensuring all orders were completed correctly.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Implemented high levels of hygiene, arrangement, and preservation practices to guarantee the integrity of food and beverages.
- Ground beans for espresso shots according to individual customer specifications.
- Maintained exceptional service standards during peak morning business hours.
- Managed cash register and processed transactions with accuracy and integrity.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Monitored freezer, refrigerator, and heating equipment temperatures to ensure correct operation.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
- Restocked product displays based on demand and projected sales.
Education
High School Diploma -
Bundaberg State High School
Bundaberg, QLD11-2025
Skills
- Teamwork and collaboration
- Effective Organisational Skills
- Friendly, positive and approachable attitude
- basic First Aid/CPR knowledge
- Flexible and adaptable to tasks
- great time management
- customer service skills
- professional and strong work ethic
Certification
- Certificate of Completion - Hospitality Operations Level lll
Timeline
Barista
pacific coffee co
09.2021 - Current
High School Diploma -
Bundaberg State High School
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