Overview
Work History
Education
Skills
Timeline
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Makenzie O’Neill

Dongara

Overview

5
5
years of professional experience

Work History

Waitress

Southerlys Tavern
03.2024 - 10.2025
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Harvest Sampler & RPO

CBH Group Geraldton
10.2024 - 02.2025
  • Minimized errors with rigorous attention to detail and adherence to established protocols when collecting and storing samples.
  • Maintained a safe working environment through diligent adherence to safety guidelines when dealing with potentially harmful substances during the sampling process.
  • Demonstrated adaptability by quickly adjusting to changing project requirements or environmental conditions during the sampling process.
  • Supported colleagues in troubleshooting complex sampling challenges, offering practical solutions based on experience and expertise.
  • Ensured data integrity by maintaining up-to-date records of all collected samples and corresponding information.
  • Promoted quality assurance by performing routine audits on collected samples, identifying potential areas of improvement within the collection process.
  • Reduced sample contamination risks by adhering to strict sterilization protocols during collection procedures.
  • Increased efficiency in sample processing through meticulous organization and effective time management.
  • Improved sample accuracy by conducting thorough inspections and implementing proper storage methods.

Bakery Assistanr

Dongara Bakery
01.2021 - 01.2024
  • Maintained clean, organized kitchen to maximize efficiency and food safety.
  • Washed dishes and sanitized prep area at end of each shift.
  • Stored, labeled, and replenished supplies in compliance with food safety regulations.
  • Decorated baked goods and designed visually appealing displays of finished products.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
  • Upheld cleanliness standards within the bakery area, ensuring a safe and sanitary workspace for food preparation.
  • Operated commercial kitchen equipment and tools.

Education

Year 12 -

Nagle Catholic College
Geraldton, WA
10.2024

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Cleanliness
  • Attention to detail
  • Cash handling
  • Decision-making
  • Hospitality service expertise
  • Handling complaints

Timeline

Harvest Sampler & RPO

CBH Group Geraldton
10.2024 - 02.2025

Waitress

Southerlys Tavern
03.2024 - 10.2025

Bakery Assistanr

Dongara Bakery
01.2021 - 01.2024

Year 12 -

Nagle Catholic College

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Makenzie O’Neill