Makenzie O’Neill
Karawara ,WA
Summary
Experienced professional with a solid background in various work environments, actively studying at Curtin University. Strong interest in the Australian Mining Industry, committed to achieving a career focused on mineral exploration and extraction. Proven ability to adapt and thrive in challenging settings, with a dedication to continuous learning and professional development.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Waitress Trainer
Southerlys Tavern
Dongara, WA
03.2024 - 10.2025
- Exhibited strong multitasking abilities, balancing multiple tables and orders, while delivering prompt service.
- Maintained a clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and composed when dealing with challenging customers or during hectic shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported a teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Maintained server areas to ensure cleanliness and stock levels, thereby increasing efficiency while working at tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage.
BP Roadhouse
03.2025 - 07.2025
- Provided friendly and efficient customer service in a busy café environment.
- Took customer orders accurately and processed transactions using POS systems.
- Prepared and served food and beverages to a high standard.
- Maintained the cleanliness and hygiene of the café and dining areas in accordance with safety regulations.
- Assisted with stock rotation, restocking supplies, and monitoring inventory levels.
- Handled cash and card payments accurately and responsibly.
- Worked collaboratively in a team to ensure smooth café operations and customer satisfaction.
Harvest sampler and receival point operator
CBH
10.2024 - 02.2025
- Minimised errors with rigorous attention to detail and adherence to established protocols when collecting and storing samples.
- Maintained a safe working environment through diligent adherence to safety guidelines when dealing with potentially harmful substances during the sampling process.
- Demonstrated adaptability by quickly adjusting to changing project requirements or environmental conditions during the sampling process.
- I supported colleagues in troubleshooting complex sampling challenges, offering practical solutions based on experience and expertise.
- Ensured data integrity by maintaining up-to-date records of all collected samples, and promoted quality assurance by performing routine audits on collected samples, identifying potential areas of improvement within the collection process.
- Reduced sample contamination risks by adhering to strict sterilization protocols during collection procedures.
- Increased efficiency in sample processing through meticulous organisation and effective time management.
- Improved sample accuracy by conducting thorough inspections and implementing proper storage methods.
Bakery assistant
Dongara Bakery
01.2021 - 01.2024
- Maintained a clean, organised kitchen to maximise efficiency and food safety.
- I washed the dishes and sanitised the prep area at the end of each shift.
- Stored, labelled, and replenished supplies in compliance with food safety regulations.
- Decorated baked goods and designed visually appealing displays of finished products.
- Arranged bakery displays to showcase baked goods, cakes, and pies, to drive product sales.
- Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
- Uphold cleanliness standards within the bakery area, ensuring a safe and sanitary workspace for food preparation.
- Operated commercial kitchen equipment and tools.
Education
Bachelor of Science - Multidisciplinary Sciences
Curtin University
Perth07-2025
Nagle Catholic College
Geraldton01.2024
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cleanliness, attention to detail
- Cash handling
- Decision making
- Hospitality service expertise
- Handling complaints
- Payment processing
- Memory retention
- Complex problem-solving
- Order accuracy
- Accurate money handling
- Data analysis
- Inventory management
- Problem resolution
- Employee engagement
- Point of sale (POS) system operations
- Team member training
- Allergy awareness
- Company policies
Affiliations
- Volunteering within the Dongara Hockey and Footbal organisation
- Volunteering with St. Francis Primary School
Accomplishments
- I achieved a 75 ATAR
Certification
- Provsional P2 License
References
References available upon request.
Timeline
BP Roadhouse
03.2025 - 07.2025
Harvest sampler and receival point operator
CBH
10.2024 - 02.2025
Waitress Trainer
Southerlys Tavern
03.2024 - 10.2025
Bakery assistant
Dongara Bakery
01.2021 - 01.2024
Bachelor of Science - Multidisciplinary Sciences
Curtin University
Nagle Catholic College