Summary
Overview
Work History
Education
Skills
Relevant Checks
References
Timeline
Generic

Makenzie Robb

Mount Gambier,SA

Summary

I'm a highly motivated and dedicated individual with a strong work ethic and effective communication skills. I thrive in team environments and can quickly adapt to new challenges.

Overview

8
8
years of professional experience

Work History

Treasurer Volunteer

South Eastern Automobile Club of SA INC
Mount Gambier, SA
07.2022 - Current
  • Monitor and maintain financial records, including budgets, investments, and expenditures.
  • Prepare monthly bank reconciliations and general ledger entries.
  • Review accounts payable and receivable activities to ensure accuracy of financial transactions.
  • Coordinate audits and participated in external audit process reviews.
  • Maintain compliance with all applicable federal, state, local regulations regarding finance operations.
  • Present financial information at monthly committee meetings.

Optical Assistant

Specsavers
Mount Gambier, SA
01.2020 - Current
  • Educate patients on proper care and handling of eyewear products.
  • Scheduled appointments for eye exams with optometrists.
  • Troubleshot technical issues related to optical instruments or devices.
  • Perform administrative duties such as data entry and filing paperwork.
  • Process payments from customers using a Point Of Sale system.
  • Conduct visual field testing, ocular photography, optical coherence tomography, and pre-exam data collection.
  • Maintain strict adherence to patient confidentiality standards.
  • Maintain professional communication with clients

Bar Attendant/Waitress

The Bay Pizzeria & Cafe
Port Macdonnell, SA
04.2019 - Current
  • Operate cash registers and handle money transactions accurately.
  • Maintain a clean and orderly work area, including stocking glasses and utensils as needed.
  • Provide excellent customer service by anticipating guests' needs and responding promptly to requests.
  • Oversaw end-of-day tasks including replenishing inventory, completing POS system procedures, and reconciling cash.

Director/Administrative Manager/Dance Teacher

KPK Evolution Pty Ltd (Trading as HYPE Dance Studio)
Mount Gambier, SA
01.2019 - Current
  • Create a positive work environment that fosters collaboration and innovation among employees.
  • Manage the company's overall operations, including budgeting and financial planning.
  • Manage accounting software to ensure timely completion of quarterly BAS reports in accordance with Australian Tax Office guidelines.
  • Provide leadership by setting an example through personal commitment to excellence.
  • Create and maintain filing systems for employee records, financial reports, invoices, and other documents.
  • Perform data entry tasks into computer databases from paper documents.
  • Provide prompt and efficient responses to customer queries across multiple communication platforms, such as social media, emails, and phone.
  • Manage and foster strong professional relationships with customers, co-workers, and employees.
  • Develop and implement age-appropriate lesson plans for dance classes.
  • Create an environment conducive to learning by providing positive reinforcement to students.
  • Perform note-taking skills for meetings and conferences.

Customer Service/Team Leader

Hungry Jacks
Mount Gambier, SA
11.2016 - 02.2020
  • Provided excellent customer service by greeting customers, taking orders, and answering questions.
  • Operated cash register for accurate and efficient processing of customer payments.
  • Collaborated with other team members to ensure timely completion of tasks.
  • Adhered to company policies regarding attendance and punctuality.
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.

Education

High School Diploma -

Mount Gambier High School
Mount Gambier
11-2019

Skills

  • Business Administration
  • Team Management/mentoring
  • Invoice Processing
  • Accounting and bookkeeping
  • Advanced computer skills
  • Account Reconciliation
  • Time Management
  • Data Management

Relevant Checks

  • Working with Children Check (WWCC)
  • National Police Check (NPC) Application submitted

References

  • Kim Cella. Owner/Director of Hype Dance Studio. Contact: 0423 583 794
  • Aleena Jackson. Owner/Manager of The Bay Pizzeria & Cafe. Contact: 0488 137 190
  • Alyce Bonney. Manager of Specsavers Mount Gambier. Contact: 0428 507 260

Timeline

Treasurer Volunteer

South Eastern Automobile Club of SA INC
07.2022 - Current

Optical Assistant

Specsavers
01.2020 - Current

Bar Attendant/Waitress

The Bay Pizzeria & Cafe
04.2019 - Current

Director/Administrative Manager/Dance Teacher

KPK Evolution Pty Ltd (Trading as HYPE Dance Studio)
01.2019 - Current

Customer Service/Team Leader

Hungry Jacks
11.2016 - 02.2020

High School Diploma -

Mount Gambier High School

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Makenzie Robb