Mackenzie Smith
Sulphur Creek
Summary
- Reliable, dedicated and hardworking, with a 'can do' attitude
- Highly adaptable - a fast learner who is always eager to extend learning and experience
Overview
8
8
years of professional experience
1
1
Certification
Work History
Barista / Canteen worker
Penguin Football Club
01.2022
- Ability to make coffees
- Customer service
- Time management
- Cash handling
Restaurant Supervisor
Pedro's Seafood Bar and Grill
02.2024 - Current
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
Sales Assistant
Just Jeans Burnie
01.2022 - 11.2024
- Processed transactions accurately while maintaining a high level of customer service.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
Baby Sitting
Penguin Football Club
01.2023 - 11.2023
- Patience
- Conflict resolution
- Leadership skills
Delivering Newspapers
Penguin Newsagency
01.2017 - 01.2022
- Cash Handeling
- Customer Service
- Time Management
Education
Hellyer College
11-2024
Year 12 -
Hellyer College
11-2024
Kinder - Year 10 -
Penguin District School
01.2022
Skills
- Attention to detail
- Time management
- Problem-solving
- Cash handling
- Safety awareness
- OSHA standards
Certification
- 2019, SRC, Penguin Surf Club
- 2021, Barista Certificate
- 2024, Certificate II in Electrotechnology
- 2024, Tasmanian Certificate of Education
Personal Information
Date of Birth: 04/06/06
Timeline
Restaurant Supervisor
Pedro's Seafood Bar and Grill
02.2024 - Current
Baby Sitting
Penguin Football Club
01.2023 - 11.2023
Barista / Canteen worker
Penguin Football Club
01.2022
Sales Assistant
Just Jeans Burnie
01.2022 - 11.2024
Delivering Newspapers
Penguin Newsagency
01.2017 - 01.2022
Hellyer College
Year 12 -
Hellyer College
Kinder - Year 10 -
Penguin District School
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