Summary
Overview
Work History
Education
Skills
Disclaimer
Accomplishments
Timeline
Generic
MA. KHRISTINE ACEBES

MA. KHRISTINE ACEBES

Box Hill,New South Wales

Summary

To obtain a challenge in a position and an opportunity to apply the knowledge and skills that I have.

Overview

12
12
years of professional experience

Work History

Team Leader(Advance Associate)

Fast Retailing Phil. Inc. (UNIQLO)
01.2015 - 04.2023
  • Used in-store system to locate inventory and place special orders for customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Prioritized helping customers over completing other routine tasks in store.
  • Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
  • Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Developed strong rapport with customers and created positive impression of business.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Seasonal Staff, Sales Staff

Corporate Apparel (Arrow)
10.2012 - 01.2013
  • Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
  • Trained new employees on company policies and procedures, contributing to a cohesive team atmosphere and improved overall performance.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Responded sensitively and competently to service customers with diverse cultural backgrounds.
  • Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.

Sales Staff

Petit Monde
04.2011 - 10.2011
  • Set and achieved company defined sales goals.
  • Met existing customers to review current services and expand sales opportunities.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Built strong customer relationships through excellent communication skills and product knowledge.

Education

Bachelor Of Science Hotel And Management - Hotel Management

Mariano Quinto Alarilla Polytechnic College
Malhacan, Meycauayan City
01.2014

Meycauayan National H.S.
Meycauayan City Bulacan
01.2009

Perez Elementary School
Perez Meyc. Bulacan
01.2005

Skills

  • Possess good communication skills in oral and writing
  • A good service provider and multitasking skills

Disclaimer

I hereby certify that the information above is true and correct to the best of my knowledge and have been made in good faith.

Accomplishments

>certificate of excellence

>Outstanding customer service

>Employee of the year

Timeline

Team Leader(Advance Associate)

Fast Retailing Phil. Inc. (UNIQLO)
01.2015 - 04.2023

Seasonal Staff, Sales Staff

Corporate Apparel (Arrow)
10.2012 - 01.2013

Sales Staff

Petit Monde
04.2011 - 10.2011

Bachelor Of Science Hotel And Management - Hotel Management

Mariano Quinto Alarilla Polytechnic College

Meycauayan National H.S.

Perez Elementary School

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MA. KHRISTINE ACEBES