Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Maklan Fergusson

Bowden,South Australia

Summary

Sales person with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

3
3
years of professional experience

Work History

Sales Associate

Harcourts Real Estate
01.2024 - Current
  • Developed strong relationships with clients by providing exceptional customer service and timely communication.
  • Conducted open houses to showcase properties, generating interest and attracting potential buyers.
  • Communicated with clients to understand property needs and preferences.
  • Maintained an up-to-date knowledge of local market trends, allowing for accurate pricing recommendations for clients.
  • Utilized social media marketing strategies to promote properties, reaching a wider audience and increasing inquiries.
  • Prepared comprehensive comparative market analyses for clients, helping them make informed decisions about their property''s value.

Bar Manager

Four Sides Bar & Kitchen
07.2023 - 01.2024
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.

Bartender/Manager

Big Easy Group
09.2022 - 08.2023
  • Won the 2023 Fringe award for highest gross sales over Fringe
  • Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
  • Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Enhanced customer satisfaction by efficiently managing staff and promptly addressing guest concerns.

Sales Leader

Enlighted Press
06.2021 - 12.2022
  • Enhanced product knowledge within the sales team through continuous training and workshops.
  • Maximized lead generation efforts through targeted prospecting campaigns in collaboration with marketing teams./
  • Ran the entire state of South Australia managing all the leads myself
  • Increased customer engagement to drive interest and boost sales opportunities.

Education

Year 10 -

Pulteney Grammar School
Adelaide, SA

Skills

  • Team Management
  • Sales Presentations
  • Customer Service
  • Teamwork and Collaboration
  • Multi-tasking strength
  • Excellent people skills

Additional Information

References


  • Jaime Fraser - NOLA Venue manager - cheers@nolaadelaide.com - PH 0474136190
  • Rajet Kumar - Sea Lounge owner - rajeet23@yahoo.co.nz - PH 0416924608
  • Vasili Biberias - NOLA Bar manager - beer@nolaadelaide.com - PH 0401664482
  • Carlee Lam - Sales Team Leader - carrellam@gmail.com - PH 0422388618

Timeline

Sales Associate

Harcourts Real Estate
01.2024 - Current

Bar Manager

Four Sides Bar & Kitchen
07.2023 - 01.2024

Bartender/Manager

Big Easy Group
09.2022 - 08.2023

Sales Leader

Enlighted Press
06.2021 - 12.2022

Year 10 -

Pulteney Grammar School

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Maklan Fergusson