Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Mako Moritsuka

SpringHill　,QLD

Summary

Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

3
years of professional experience

Work History

Receptionist And Staff

Hotel Receptionist
04.2022 - 10.2022

Job overview

  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Responded to guest inquiries and resolved complaints to establish trust and increase satisfaction.
  • Managed lost and found items to assist guests with retrieving belongings.

Ramen Restaurant

Server
05.2019 - 03.2022

Job overview

  • Served food and beverages promptly with focused attention to customer needs.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.

Education

Nihon University
Japan,Tokyo

from Art Education
03.2022

University Overview

Skills

  • Optimizing Team Performance
  • Order Taking
  • Collecting Vitals
  • Food and Beverage Service
  • Dining Room Cleaning and Upkeep
  • Server Training

Languages

Javanese
Native or Bilingual
Korean
Professional Working
English
Professional Working

Timeline

Hotel Receptionist
Receptionist And Staff
04.2022 - 10.2022
Server
Ramen Restaurant
05.2019 - 03.2022
Nihon University
from Art Education

Similar Profiles

CREATE PROFILE
Mako Moritsuka