Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Makoto Onishi

59 Edith St Innsfail,Australia

Summary

Dedicated professional with experience at 株式会社ベイクルーズ, excelling in pastry making and enhancing customer satisfaction. Demonstrated ability to maintain high food safety standards and foster team collaboration. Recognized for outstanding communication skills, contributing to significant positive feedback and efficient service delivery.

Overview

11
11
years of professional experience

Work History

Coffee Shop Worker

BAKE CURES Co
12.2013 - 12.2014

In cashier duties, I communicated effectively with baristas to minimize customer waiting time while engaging in conversations to create a pleasant experience.

・As a barista, I adjusted the grind size, created simple latte art, and focused on providing drinks quickly and efficiently.

・Additionally, I prepared light meals, which has given me experience in basic kitchen tasks.

• Collaborated with team members to optimize workflow efficiency, resulting in reduced wait times for customers.

• Managed cash register transactions accurately, maintaining accountability for all financial transactions during shifts.

• Received recognition for exceptional customer service skills, contributing to an overall increase in positive online reviews for the coffee shop.

• Assisted in inventory management by tracking stock levels, placing orders as needed, and minimizing waste.

Bakery Worker

HEPJAPAN
03.2014 - 10.2024

• Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.

• Packaged customer purchases with care and strong organizational skills, facilitating easy carrying and preventing product shifting.

• Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.

• Contributed to faster service by working at my maximum speed during bread production to deliver products to customers quickly.

• Skilled in producing a variety of bread, from simple meal bread to sweet and savory pastries.

• Experienced in all steps of bread production, including weighing, preparation, dividing, shaping, and baking.

Education

Food Design Department - Patisserie Course

Nara Prefectural Shikino Senior High Shcool
Shiki-gun, Nara Prefecture,Japan
03.2013

Skills

    Packaging products

    Knowledge of food safety regulations

    Strong communication abilities

    Performing cleaning duties

    Following recipes accurately

    Measuring ingredients precisely

    Pastry making

    Bread baking

    Preparing and serving drip coffee, espresso, lattes, and tea

Additional Information

MYEmail

bakery.cup@gmail.com

Timeline

Bakery Worker

HEPJAPAN
03.2014 - 10.2024

Coffee Shop Worker

BAKE CURES Co
12.2013 - 12.2014

Food Design Department - Patisserie Course

Nara Prefectural Shikino Senior High Shcool
Makoto Onishi