Mariam Abou Kassem
Ashcroft,NSW
Summary
Compassionate and dedicated occupational therapy student with hands-on experience supporting individuals with diverse needs across clinical, community, and home settings. Skilled in client-centred care, therapeutic planning, and collaborative communication. Seeking opportunities to deepen clinical expertise and empower clients toward greater independence and wellbeing
Overview
5
5
years of professional experience
1
1
Certification
Work History
Occupational Therapy Student
Sydney Health & Care Services
07.2025 - Current
- Cultivated strong relationships with supervisor throughout placement, receiving constructive feedback that led to increased competence as an emerging practitioner.
- Developed strong rapport with patients and families through empathetic communication, fostering trust and collaboration in the therapeutic process.
- Maintained accurate documentation of client progress.
- Utilized a client-centred approach when working with clients.
- Adapted intervention techniques based on client preferences.
Support Worker
Asayish Comfort Care
08.2024 - 06.2025
- Delivered person-centred care to clients with physical and cognitive disabilities in home and community settings.
- Supported emotional regulation and independence through tailored routines and therapeutic engagement.
- Documented daily progress, incidents, and care notes in alignment with NDIS standards.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
Occupational Therapy Student
Braeside Hospital
06.2024 - 07.2024
- Managed a caseload of 4 patients.
- Educated patients and families on pressure care injuries and fall risks.
- Collaborated with interdisciplinary teams for comprehensive patient care.
- Facilitated group therapy sessions to develop functional skills.
- Maintained accurate documentation of patient progress, initial assessments and discharge reports.
- Provided adaptive equipment recommendations, promoting safety and accessibility within the home environment.
- Conducted standardised assessments including the Functional Independence Measure and Mini Mental State Examination
Support Worker
APS Kids
02.2024 - 07.2024
- Assisted children and young adults with daily living tasks, hygiene, and community participation
- Facilitated play-based and skill-building activities to promote developmental progress.
- Maintained detailed care logs and incident reports.
- Built strong rapport with families through empathetic communication and consistent support.
Occupational Therapy Assistant
Mindwise Psychology
11.2023 - 04.2024
- Helped improve fine motor, visual perception and sensory processing skills.
- Collaborated with occupational therapists to develop comprehensive treatment plans for patients.
- Maintained accurate documentation of patient progress, ensuring efficient communication among healthcare team members.
- Developed strong rapport with patients, fostering trust and enhancing their commitment to therapy goals.
- Trained caregivers in therapeutic techniques and home-based strategies.
- Monitored client progress and adapted interventions accordingly.
Customer Service Supervisor/Customer Service Cashier
Woolworths
04.2020 - 10.2023
- Supervised customer service team for 1 year.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Resolved customer complaints with professionalism and empathy.
- Coached employees through day-to-day work and complex problems.
Education
Bachelor of Occupational Therapy -
Western Sydney University
Sydney, NSW11-2025
Skills
- Client-centred approach
- Interpersonal skills
- Intervention planning
- Self-reflection
- Progress monitoring
- Documentation proficiency
Certification
- First Aid and CPR Training
- Working With Children Check
- NDIS workers Screening check
- NSW Police Check
- Child Protection Certificate
- NDIS Worker Orientation Module
- NDIS Induction Module
- NDIS Supporting Effective Communication Module
- NDIS Supporting Safe and Enjoyable Meals Module
- Infection Control certificate
Timeline
Occupational Therapy Student
Sydney Health & Care Services
07.2025 - Current
Support Worker
Asayish Comfort Care
08.2024 - 06.2025
Occupational Therapy Student
Braeside Hospital
06.2024 - 07.2024
Support Worker
APS Kids
02.2024 - 07.2024
Occupational Therapy Assistant
Mindwise Psychology
11.2023 - 04.2024
Customer Service Supervisor/Customer Service Cashier
Woolworths
04.2020 - 10.2023
Bachelor of Occupational Therapy -
Western Sydney University
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