Dynamic team leader with a proven track record at Sofitel. Excelling in team motivation and conflict resolution. Adept at problem-solving and maintaining attention to detail, I ensure operational excellence in high-pressure environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Leader Conferencing and Events
Accor Hotels
04.2023 - Current
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Bartender
Mitchells & Butlers
04.2022 - 04.2023
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Sales & Marketing Consultant at Accor Advantage Plus - Accor Hotels and ResortsSales & Marketing Consultant at Accor Advantage Plus - Accor Hotels and Resorts