Summary
Overview
Work History
Education
Skills
Timeline
Generic

Malachi Januarius

Forestville,NSW

Summary

Motivated business student with 2 years of customer service experience looking to apply organisational skills in various environments. Seeking entry-level positions to enhance skills and facilitate company growth

Overview

2
2
years of professional experience

Work History

Instore Customer Service Worker/Delivery Driver

Dominos Forestville
06.2022 - Current



  • Increased revenue by upselling services and recommending property facilities for different needs.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries and complaints.
  • Streamlined call-handling processes for improved customer service experience and reduced wait times.
  • Collaborated with team members to achieve shared goals, consistently meeting or exceeding performance metrics.

Labourer

Local Friend
10.2023 - 11.2023
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Proved successful working within tight deadlines and a fast-paced environment.

Education

BBA - Marketing

Macquarie University
Sydney, NSW
11.2027

High School Diploma -

Killarney Heights High School
Killarney Heights, NSW
09.2023

Skills

Upselling

Complaint handling

Order processing

Time management

Timeline

Labourer

Local Friend
10.2023 - 11.2023

Instore Customer Service Worker/Delivery Driver

Dominos Forestville
06.2022 - Current

BBA - Marketing

Macquarie University

High School Diploma -

Killarney Heights High School
Malachi Januarius