Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Malake Darwiche

Sydney,NSW

Summary

Well-qualified social work professional adept at setting up services, working with healthcare professionals and families and giving patients continuous support through counseling. Good communicator and relationship-builder with exceptional skills in planning, resolving conflicts, and solving diverse problems. Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs. Caring professional supports clinical teams in implementing care plans. Excellent time management, team collaboration, and program development skills. Dedicated Community Service Volunteer passionate about engaging in outreach programs and with community. Skilled in identifying resources to meet needs and helping community members obtain benefits and services. Recognized for providing exceptional emotional support to individuals obtaining help. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

3
3
years of professional experience

Work History

Disability Support Worker

Saba Care Group
Greenacre , NSW
09.2023 - 09.2024
  • Assisted clients with activities of daily living such as eating, dressing, and grooming.
  • Advised family members on how best to provide care for disabled loved ones.
  • Tracked patient or client care and followed through to provide service effectiveness.
  • Monitored and evaluated client progress compared to measurable treatment and care plan goals.
  • Helped disabled persons access community resources such as housing options or job training programs.
  • Advocated for clients to resolve medical or personal crises.
  • Administered medication to patients according to strict schedules.
  • Documented services and collected required data for evaluation.
  • Assisted in developing self-care skills such as personal hygiene practices.
  • Maintained records of services provided, client progress, and goals achieved.
  • Organized support groups to help families understand and support client or patient.
  • Transported patients safely to social activities and doctors appointments.
  • Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
  • Identified environmental challenges to client progress through interviews with patient and caregivers.

Administrative Manager

PFG Accountants & Advisors
Bankstown , NSW
06.2022 - 11.2023
  • Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
  • Read through contracts, regulations and procedural guidelines to verify comprehension and compliance.
  • Created and maintained filing systems for employee records, financial reports, and other documents.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Established work procedures or schedules to organize daily work of administrative staff.
  • Supervised a team of administrative assistants tasked with coordinating travel arrangements, scheduling appointments, and providing customer service support.
  • Analyzed internal processes and recommended and implemented procedural or policy changes to improve operations.
  • Organized meetings between executives and outside vendors or clients.

Community Work Volunteer

Bankstown Women Health Centre
Bankstwon , NSW
01.2022 - 06.2023
  • Assisted with fundraising activities such as writing grants or soliciting donations from businesses.
  • Delivered meals and essential supplies to elderly and vulnerable populations, ensuring their safety and comfort.
  • Supported disaster relief efforts, providing immediate assistance and long-term recovery support to affected communities.
  • Consulted and collaborated with other professionals to provide continuity of patient-family care.
  • Provided transportation services for those who needed help getting around town.

Education

Law

College of Law
Sydney, NSW
03-2025

Bachelor of Laws - Law

Western Sydney University
Sydney, NSW
01-2023

High School Certificate -

Australian International Academy
Strathfield
10-2018

Skills

  • Problem-solving
  • Health and safety
  • Documentation skills
  • Individualized support plans
  • Daily living requirements
  • Elderly care
  • Documentation and control
  • Business strategies
  • Organizational leadership
  • Team collaboration
  • Bookkeeping
  • Customer service management
  • Scheduling
  • Staff management
  • Research
  • Strategic planning
  • Corrective action implementation
  • Technical support
  • Client counseling
  • Legal research
  • Analytical reasoning
  • Speaks Arabic

Languages

Arabic
Native/ Bilingual

Accomplishments

  • High Distinction in Criminal Law coming first in the class
  • Have completed College of Law

Timeline

Disability Support Worker

Saba Care Group
09.2023 - 09.2024

Administrative Manager

PFG Accountants & Advisors
06.2022 - 11.2023

Community Work Volunteer

Bankstown Women Health Centre
01.2022 - 06.2023

Law

College of Law

Bachelor of Laws - Law

Western Sydney University

High School Certificate -

Australian International Academy
Malake Darwiche