Malav Khandhedia
Adelaide,SA
Summary
I am a student, currently pursuing a Master's in IT Enterprise Management at UNISA. I have an experience of more than a year as a Business Analyst in an IT ERP and e-commerce services-based company.
Overview
1
1
year of professional experience
Work History
Business Analyst
Icreative Technologies
Ahmedabad, SA
02.2022 - 06.2023
- Conducted comprehensive research and analysis, identifying key business needs and opportunities.
- Collaborated with stakeholders to define project requirements and its approach.
- Developed and maintained diagrams, documentation, and project planning like Requirement gathering documents, Wireframes, User stories, Flowcharts, Scope of work, project proposals, and sprint planning.
- Performed user acceptance testing and provided post-implementation support which includes configuration/manual guides and on-call support.
- Followed agile methodologies for project success and adaptability.
- Provided consultation which enables business automation.
- Consultive cross-selling and upselling to clients.
Education
Bachelors of IT - Information Technology
Silver Oak College Of Engineering And Technology
Gujarat India07-2021
Masters of IT (Enterprise Management) - Information Technology
University Of South Australia
Adelaide, SASkills
- Notion
- Microsoft Excel
- Microsoft Word
- Jira
- Trello
- Drawio
- Balsamiq
- Zapier
Project: To build a custom ERP and develop a Shopware eCommerce store for Recommerce business.
• Conducted a series of virtual meetings to understand the business and the requirement.
• Documented Scope of work of the MVP.
• Prepared Flowchart for the ERP users such as admin and warehouse workers.
• Wrote user stories for ERP management such as Admin, technician, store merchant and accountant.
• Created wireframes for the stepwise Product approval system.
• Prepared data flow between ERP and ecommerce.
• Logged change requests and version control of the scope of work.
• Daily stand up and weekly sync meetings with the client to plan the next steps and be in sync.
Timeline
Business Analyst
Icreative Technologies
02.2022 - 06.2023
Bachelors of IT - Information Technology
Silver Oak College Of Engineering And Technology
Masters of IT (Enterprise Management) - Information Technology
University Of South Australia
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