Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
Timeline
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Malayeka Shahbaz

Sydney,NSW

Summary

Motivated and reliable professional with a strong work ethic and a diverse skill set across customer service, administration, and technical support roles. Currently in my second last year of pursuing a double degree in Business and Information Technology, with a strong ability to learn quickly, adapt to new environments, and work effectively both independently and in teams. Known for excellent communication, time management, and problem-solving skills. Seeking opportunities to contribute to a dynamic team and grow within a forward-thinking organization.

Overview

2
2
years of professional experience

Work History

Freelancer/Digital Marketing Manager/Social Media Manager

Fiverr
Sydney
05.2024 - Current
  • Experienced Digital Marketing and Social Media Manager with a proven track record in helping brands grow online through strategic content, paid advertising, and data-driven campaigns.
  • As a freelancer, I have successfully managed multiple clients across different industries, delivering measurable results in brand awareness, engagement, and lead generation.
  • Skilled in social media strategy, content creation, SEO, email marketing, and analytics, with a creative yet results-focused approach.

Online Fulfillment Assistant

MYER
Sydney, NSW
11.2024 - 02.2025
  • Processed online orders for timely fulfillment and customer satisfaction.
  • Skilled in using e-commerce platforms, handling customer queries, and maintaining accurate records to support smooth online operations, focusing on efficiency and accuracy
  • Collaborated with team members to streamline order packing procedures.

Online Store Designer

Shopify
10.2024 - 11.2024
  • Skilled online store designer with hands on experience building and customising Shopify stores for various niches.
  • Proficient in theme customisation, product setup, SEO optimisation and creating user friendly, mobile responsive designs that drive sales.
  • Adept at using Shopify apps, improving store performance, and delivering clean, conversation focused layouts tailored to client needs

Optical Assistant

Specsavers
Sydney, NSW
06.2023 - 12.2023
  • Assisted customers with eyewear selection and fitting.
  • Maintained inventory of optical products and supplies.
  • Processed orders for prescription lenses and frames.
  • Educated customers on proper eyewear care and maintenance.
  • Conducted preliminary vision tests using specialised equipment.
  • Organised the display of eyewear to enhance customer experience.
  • Handled cash transactions and managed point-of-sale system efficiently.

Education

School (K-12)

Al Faisal College
Auburn
10-2022

Bachelor of Information Technology (IT) And Bachelor of Business -

University of Technology Sydney
Sydney, NSW

Skills

  • Communication Skills
  • Time Management
  • Adaptability
  • Team work
  • Customer Service
  • Problem Solving
  • Critical thinking
  • Strategic planning
  • Social media expert
  • Digital marketing and SEO
  • Social media management
  • Content development
  • Data analysis and insights
  • E-commerce strategy

Languages

English
Full Professional
Urdu
Full Professional
Hindi
Full Professional
Punjabi
Full Professional

Affiliations

  • Photography
  • Basketball
  • Baking
  • Travelling

Accomplishments

  • Full Attendance Award (School)
  • Excellent Handwriting Award (School)
  • Academic Excellence Award
  • Top achiever (Mathematics)

Timeline

Online Fulfillment Assistant

MYER
11.2024 - 02.2025

Online Store Designer

Shopify
10.2024 - 11.2024

Freelancer/Digital Marketing Manager/Social Media Manager

Fiverr
05.2024 - Current

Optical Assistant

Specsavers
06.2023 - 12.2023

School (K-12)

Al Faisal College

Bachelor of Information Technology (IT) And Bachelor of Business -

University of Technology Sydney

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Malayeka Shahbaz