Summary
Overview
Work History
Education
Skills
Timeline
Generic

Malcolm Davies

Marcoola,QLD

Summary

Successful Owner/Operator with expertise in industry and insights on competitors and clientele. Dedicated leader maintains professional relationships and negotiates beneficial deals. Careful Installer with many years of experience in Building / Repair . Expert in installations and carpentry tool use with proven history of success with customer satisfaction rates. Known for working quickly with great integrity and reliability.

Overview

3
3
years of professional experience

Work History

Owner/Operator

Santo Island Dive & Fishing
03
  • Managed day-to-day business operations.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Fostered strong professional network and partnership building skills to connect with quality leads.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.

Owner/Operator

Moruya Cobblers
  • Managed day-to-day business operations.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Consulted with customers to assess needs and propose optimal solutions.

Installer Service Specialist/Garage Door Installer

Best Doors
04.2021 - 02.2023
  • Operated tools, equipment, and machinery according to safety standards.
  • Installed complete systems at new residential and business construction sites.
  • Laid out materials and system components to prepare for installation.
  • Inspected installations to check for functionality and maintain customer satisfaction.
  • Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
  • Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
  • Supported customer satisfaction, providing detailed instructions and demonstrations on proper system operation.

Handyman

Reliable Handyman Services
01.2020 - 02.2021
  • Performed minor wall repair, installed drywall, and applied wallpaper.
  • Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
  • Built and repaired decks, fences and sheds to improve overall appearance of homes.
  • Installed cabinets and shelving units in homes and offices to provide additional space and organization.

Education

High School Diploma -

Kanahooka High School
Kanahooka, NSW
1976

Skills

  • Marketing Campaign Development
  • Contract Negotiation
  • Business Process Optimization
  • Personnel Management
  • Operations Management
  • Small Business Operations
  • Customer Service
  • Employee Training
  • Staff Management
  • Work Planning and Prioritization
  • Building & Maintenance

Timeline

Installer Service Specialist/Garage Door Installer

Best Doors
04.2021 - 02.2023

Handyman

Reliable Handyman Services
01.2020 - 02.2021

Owner/Operator

Santo Island Dive & Fishing
03

Owner/Operator

Moruya Cobblers

High School Diploma -

Kanahooka High School
Malcolm Davies