Malcolm Hensley
Point Cook,Australia
Summary
Data professional with over 6 years of experience in delivering actionable insights and optimizing operations across various functions. Proficient in Python, R, SQL, and data visualization tools such as Power BI and Tableau. Demonstrated success in collaborating with teams to translate complex data into strategic business decisions. Expertise in data collection, cleaning, and interpretation, with a strong focus on enhancing business value through analytical solutions.
Overview
4
4
years of professional experience
Work History
Automation & Inventory Manager
CouriersPlease
VIC
05.2024 - Current
- Developed asset optimization strategies using predictive metrics to inform decision-making
- Collaborated cross-functionally to improve data visibility and operational analytics
- Enhanced measurement accuracy through data-driven implementation of check-weigh tech
Process Transformation Lead
CouriersPlease
VIC
06.2023 - 05.2024
- Led national improvement initiatives by integrating data into operations strategy
- Conducted stakeholder workshops to align performance goals with insight-based process changes
- Enhanced data governance and reporting structure to enable transparency and actionability
Insights Analyst
CouriersPlease
VIC
10.2022 - 06.2023
- Built dashboards and visual reports to support business decisions across logistics and operations
- Delivered actionable insights through SQL-based trend, cost, and performance analysis
- Standardized reporting frameworks and partnered with stakeholders to drive data-driven actions
- Enabled cross-functional teams to understand and act on service performance metrics
Graduate Program – Operations & Logistics
CouriersPlease
04.2021 - 10.2022
- Supported fleet and network operations with data reporting and vendor analytics
- Assisted in implementing national data processes and stakeholder reporting tools
Education
Graduate Certificate - Data Science
RMIT University
Melbourne, VIC01-2023
Bachelor - Mechanical Engineering
University of Newcastle
01.2018
Skills
- SQL and Python
- R for data analysis
- Dashboarding and data storytelling
- Stakeholder engagement and communication
- Data wrangling and forecasting
- Trend analysis and KPI monitoring
- Agile process collaboration
- Continuous improvement and insights delivery
- SQL querying
References
References available upon request
Accomplishments
- Delivered CouriersPlease’s first Carbon Calculator for parcel-based carbon footprinting
- Saved $100K+ through implementation of national tracking and analytics systems
Awards
Awarded “High Flyer” recognition twice for innovation and execution
Tools & Tech
- Languages: SQL, Python (Pandas), R
- Dashboards: Power BI, Tableau
- Platforms: Excel, Jupyter, Git
- Powershell automations and DAX
Timeline
Automation & Inventory Manager
CouriersPlease
05.2024 - Current
Process Transformation Lead
CouriersPlease
06.2023 - 05.2024
Insights Analyst
CouriersPlease
10.2022 - 06.2023
Graduate Program – Operations & Logistics
CouriersPlease
04.2021 - 10.2022
Graduate Certificate - Data Science
RMIT University
Bachelor - Mechanical Engineering
University of Newcastle
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