Malcolm Mackay
Geraldton ,WA
Summary
Team player thriving in fast-paced and challenging roles. Looking to expand and develop my capabilities into the next career opportunity.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Coordinator (Multiple Departments)
Bunnings
Geraldton , WA
06.2021 - Current
- Maintain and improve department standards in line with business expectations.
- Generate, interpret, and/or review reporting to monitor and improve on department performance.
- Targeted recruitment, onboarding, coaching, training, and development of the team.
- Drive a strong safety focus through education, awareness, and accountability.
- Drive a strong, customer-focused mindset, improving service delivery.
- Contribute to and improve on team culture through reward and recognition.
- Investigate incidents and incident reporting.
- Provide performance feedback, and develop performance improvement plans.
- Understand local consumer and commercial customer demand.
Department Supervisor
Bunnings
Belrose , NSW
08.2019 - 06.2021
- Overseeing day to day functions, reporting to the department coordinator.
Hotel Duty Manager
Beadon Bay Hotel
Onslow , WA
05.2018 - 08.2019
- Overseeing day to day functions, reporting to the hotel manager.
Education
Diploma of Emergency Healthcare (Partial) -
Australian Paramedical College
Skills
- Effective and collaborative communication
- Problem solving and decision making
- Conflict de-escalation and resolution
- Performance management and improvement
Certification
- CHCCCS020 Respond effectively to behaviors of concern.
- HLTOUT001 Implement safe access and egress.
- HLTOUT008 Manage a scene.
- HLTOUT009 Manage the scene of a major incident.
- HLTOUT010 Communicate in complex situations to support healthcare.
- HLTWHS002 Follow safe work practices for direct client care.
- HLTAID009 Provide cardiopulmonary resuscitation.
- HLTAID011 Provide first aid.
- CPPFES2005 Demonstrate first attack firefighting equipment.
- PUAFER009 Confine small emergencies in a facility.
References
Rachel Spargo
Title: District mentor - Department of Communities - Child Protection and Family Support (previous coordinator)
Mobile: 0407 173 372
Email: Rachel.spargo@communities.wa.gov.au
Rose Nathan
Title: Operations Manager Bunnings (Current Line Manager)
Mobile:0425 238 396
Timeline
Coordinator (Multiple Departments)
Bunnings
06.2021 - Current
Department Supervisor
Bunnings
08.2019 - 06.2021
Hotel Duty Manager
Beadon Bay Hotel
05.2018 - 08.2019
Diploma of Emergency Healthcare (Partial) -
Australian Paramedical College
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