Malcolm Taylor

Resourceful Duty Manager known for high productivity and efficient task completion. Skilled in team leadership, operational oversight, and customer service excellence. Possess strong problem-solving, communication, and organizational skills crucial for navigating day-to-day operations smoothly. Excel in fast-paced environments by leveraging adaptability and stress management abilities to ensure optimal performance and customer satisfaction.

• Responsible Service of Alcohol, 11/01/19
• Diploma Water Operations, 12/31/13, Contribute to continuous improvement of quality systems, implement and manage environmental management policies, procedures and programs, implement and manage groundwater management plan, implement and manage potable water system management plan, implement and manage water treatment processes monitoring program, Develop and review water treatment process management plan, Participate in the coordination maintenance of a systematic approach to managing OH&S.
• Diploma Business Management, 12/31/09, Develop process for the management of breaches in compliance requirements, Manage quality customer service, Manage operational plan, Facilitate continuous improvement, Ensure safe workplace, Manage projects, Manage Risk, Ensure Team Effectiveness.
• Safety Inspection and Testing of Electrical Equipment, 01/01/07, Mega Testing
• Traffic Controller, 01/01/16
• Queensland Transport Mutual CD - Part of, 03/01/08
• Confined Space, 09/01/17
• Self Contained Breathing Apparatus, 09/01/17
• Working at Heights, 09/01/17
• 4WD Operation & Recovery Course, 06/01/05
• NB009 Welding and Thermal Cutting, 01/01/93
• Senior First Aid, 09/01/17

• 5 year Long Service Award, 06/01/11, 5 years work history at Toowoomba Regional Council
• 10 year Long Service Award, 04/01/17, 10 years work history at Toowoomba Regional Council
• 8 Year Service Award 2005, 8 years of leading, mentoring 13 to 18 years in the Australian Army Cadet Corps
• 10 Year Long Service, 06/01/05, 10 - year long service recognition award Warranted Scout Leader - Scouts Australia
• 5 Years Service Award, 11/01/24, 5 years work history at Dan Murphy's

• Implemented ISO9001 across 24 Drinking Water Supply Schemes in 9 months
• Implemented ISO9001 across 13 Wastewater Supply Schemes in 9 months
• Assisted with development of 24 Drinking Water Management Plans in 12 months to ensure compliance with Queensland Legislation
• Implemented Drinking Water Management Plans across 24 Drinking Water Supply Schemes
• Implemented Operational Manual, Policies, Procedures and Work Instructions