Summary
Overview
Work History
Education
Skills
Licenses
References
Timeline
Generic
Malcolm Vignes

Malcolm Vignes

Kuranda,QLD

Summary

With 4 years of experience in after-school care, I have a strong understanding of children's needs and can create a safe and engaging environment.

11 years at Telstra as a Telecommunications Field Technician have given extensive knowledge of exchanges and customer equipment for efficient communication solutions.

As a Lifeguard/Groundsman for 2.5 years, I prioritize safety and maintain well-maintained environments. Throughout 20-years working I consistently deliver exceptional customer service with professionalism and care in homes, businesses, and the community.

Overview

32
32
years of professional experience

Work History

Lifeguard / Pool and Lawn Maintenance

Kuranda Aquatic Centre
10.2021 - Current
  • Senior first aid, CPR, Lifeguard certificate obtained from Royal Lifesaving QLD
  • Multiple daily pool tests and calibrations to make sure pools chemistry is balanced perfect for patrons
  • Experienced in BECS, Aquarius, ect, Automated liquid Chlorine and Co2 delivery systems
  • Chemical knowledge, (hydrochloric Acid, Cyanuric Acid, Calcium ect)
  • High level of customer service experience
  • Identify leaks, breaks, damages to plant equipment and provide fix or replacement
  • Deliver a high standard of lawn and overall grounds maintenance.

Telecommunications Technician

Telstra , Cairns
10.2009 - 09.2021
  • Worked as a field technician servicing Telstra's comms network from exchanges, to customers equipment
  • Worked in a team of 20 other technicians and also working alone for weeks on end
  • Extensive customer service in customers homes, selling, installing, Telstra products and services
  • Ability to diagnose customers faults, over the phone fix without going on site if applicable
  • Involved in faults and installations of phones lines, ADSL, FTTP, FTTC, FTTN
  • Experienced business installations of customer internet equipment, VOIP and network protocols and products
  • Also was a OHS officer for Telstra NTH Queensland for 2 years.

Newspaper Delivery

Mossman News agency
08.2006 - 08.2009
  • Early starts setting up driving around throwing newspapers

Limousine/ Coach Driver

Coral Reef Coaches, Mossman
08.2005 - 08.2007
  • High level of time management skills needed to meet flights and deliver passengers
  • Driving from Mossman, Port Douglas to Cairns and back again delivering clients to and from airport to hotels
  • Expert driving skills.

Child Care

Wonga Beach OSHC
08.2001 - 08.2005
  • Delivering a high level of care for children aged 5-12
  • Providing nutritious meals to up to 25 children a day
  • Ordering and monitoring food resources
  • Providing meals to cater for special needs of children
  • Sending invoices to parents, and adding CCB rebates.
  • Prepared and delivered lectures to students on child care, nutrition and food science.
  • Increased parent satisfaction by maintaining open lines of communication and providing regular updates on their child''s progress during their time in care.
  • Created a welcoming environment for children and families, fostering trust and rapport with patients and their caregivers.

Service Delivery Driver

Metropolitan Filter Services Sydney
08.1992 - 08.2000
  • Exchange grease filters
  • Very sound Time management skills driving to around 40 restaurants a day, changing filters above the stoves
  • Very physical in charge of training new employees and teaching them the different runs

Education

Certificate 2 Telecommunications - Telecommunications

Excellor Brisbane
Brisbane, QLD
10.2009

Year 10 - Year 10 Certificate

Cromer High School
Sydney, NSW
10.1991

Skills

  • Strong communicator
  • Lifeguard certification
  • Effective problem-solver
  • Leadership Qualities
  • First Aid
  • Physical Fitness
  • CPR and AED Training
  • Public safety knowledge
  • Water rescue techniques
  • Pool Maintenance
  • Patron Support
  • Lifeguard operations
  • Water Sampling
  • Certified in CPR/AED
  • High Level of Customer Service
  • Time Management
  • Accident and Injury Prevention
  • Water Rescue Procedure
  • NBN FTTP,FTTN,FTTC experience
  • Installation and maintenance
  • Network Fault finding
  • Customer equipment installation and repair
  • Data cabling installation
  • Troubleshooting and resolution
  • VoIP Systems
  • Passenger Safety
  • Commercial driving
  • Schedule Management

Licenses

  • Qld Working with children (blue card)
  • Current Qld Senior First Aid cert
  • Current Qld CPR
  • Current Administer Oxygen in an emergency
  • Current Qld lifeguard Cert
  • Qld HR drivers licence
  • Qld Current Forklift license
  • Construction White card
  • TITAB Open Cables Licence s,o
  • RIIMPO206D Conduct bulk water truck operations
  • RIIMPO338E Conduct rigid haul truck operations

References

  • Marty Brunger, Telstra Manager Cairns, 0428 454 079

Martin.R.Brunger@team.telstra.com, 

  • Elaine Bertoncini, Personal Family Friend, 0438 987 740

ebertoncini@bigpond.com,

  • David Carvill, Personal Friend, 0422654916

david_carvill01@hotmail.com

  • Peter Nash, Manager at Telstra Corp, 0419 728 369.

Peter.J.Nash@team.telstra.com 

Timeline

Lifeguard / Pool and Lawn Maintenance

Kuranda Aquatic Centre
10.2021 - Current

Telecommunications Technician

Telstra , Cairns
10.2009 - 09.2021

Newspaper Delivery

Mossman News agency
08.2006 - 08.2009

Limousine/ Coach Driver

Coral Reef Coaches, Mossman
08.2005 - 08.2007

Child Care

Wonga Beach OSHC
08.2001 - 08.2005

Service Delivery Driver

Metropolitan Filter Services Sydney
08.1992 - 08.2000

Certificate 2 Telecommunications - Telecommunications

Excellor Brisbane

Year 10 - Year 10 Certificate

Cromer High School
Malcolm Vignes