MALCOLM WILLIAMS
Darwin,NT
Summary
Proven leader with a track record of enhancing the wellbeing and security of young people at Territory Families. Skilled in conflict management and cultural competence, adept at improving operational efficiencies at Montessori School of NYC. Holds a Certificate 4 in Youth Justice and excels in communication, ensuring safety and fostering positive outcomes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Youth Justice Officer
Territory Families
06.2018 - 07.2024
- is responsible for the safety, security, care, wellbeing and developmental needs of young people in custody
- works with young people in challenging situations by diffusing and managing conflict
- is a positive role model for young people
- can work with young people from Aboriginal or diverse cultural backgrounds and is culturally competent
Administrative Assistant
Montessori School of NYC
02.2009 - 08.2017
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Developed strategies to streamline and improve office procedures.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Security Supervisor
Securitas Security Services USA
02.2009 - 09.2014
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
- Recorded incident reports with detailed accounts of occurrences.
- Established and maintained close working relationships with local law enforcement officers.
- Supervised team of Number security personnel during shift.
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
Education
Associate Of Business - Business Administration
T.c.i of Nyc
New York City 07.2009
Graduated -
John Dewey High School
Brooklyn, New York City 06.2005
Skills
-NT DRIVERS LICENSE
-FIRST AID CERTIFICATE
-CERTIFICATE 4 IN YOUTH JUSTICE
-Excellent communication skills
- Ability to work with people from diverse backgrounds
- Trained to work with people with special needs (both physical and mental
Languages
Spanish
Professional Working
Timeline
Youth Justice Officer
Territory Families
06.2018 - 07.2024
Administrative Assistant
Montessori School of NYC
02.2009 - 08.2017
Security Supervisor
Securitas Security Services USA
02.2009 - 09.2014
Associate Of Business - Business Administration
T.c.i of Nyc
Graduated -
John Dewey High School
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