Malgorzata Szymaniuk

Responsibilities & Expertise:

• Providing a high standard of therapeutic care consistent with the Department's Residential Care Framework.
• Supervision of all young residents to ensure a safe, positive and caring environment is maintained at all times.
• Assisting residents with daily living activities, promoting independence and following residential therapeutic plans.
• Organising and supervising external lifestyle and recreational activities and movements for the young residents to ensure a safe, positive and caring environment is maintained at all times.
• Completing administrative duties including reporting, computer data entry and the preparation of reports.
• Implementing behaviour management techniques to address challenging behaviours, promoting a safe and supportive atmosphere within the residence.
• Liaising with relevant services and authorities and external stakeholders as the need arises.
• Undertaking and organizing housekeeping and maintenance to ensure a positive and safe physical environment.
• Contributing to staff development through participation in training sessions, meetings and professional development opportunities.
• General housekeeping duties.

Responsibilities & Expertise:

• Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
• Trained cafe employees to consistently exceed customers' expectations and provide superior service.
• Rosters.
• Handled business administration functions such as payroll, cash register counting, and supply ordering.
• Kept staff motivated with regular feedback sessions, recognition of achievements, and opportunities for professional growth.
• Introduced new menu items to add variety and selections and meet customer preferences.
• Ordering and stock rotation and control.
• Worked closely with kitchen staff to ensure menu items were prepared efficiently while maintaining quality standards.
• Full barista service.

Responsibilities and Expertise:

• Guaranteed consistent service excellence through strict adherence to company policies, procedures, and guidelines related to catering operations.
• Advanced preparation of all special fluid diets, for patients.
• Supervised and trained junior catering staff to carry out correct tasks and apply best practices.
• Oversaw catering orders to verify accuracy and completeness.
• Followed food safety practices and sanitation guidelines.
• Monitored food temperature, discarding items not stored correctly.
• Stocked and rotated food items according to expiration dates.
• Cleaned and organized kitchen stations to promote team efficiency.
• Maintained high personal grooming standards and uniform presentation.