Malia Mataele

As a talented Administrator who is highly effective at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with a talent for thinking outside the box for creative solutions. I am an enthusiastic and always eager to contribute to team success through hard work, attention to detail and excellent organizational skills. With clear understanding of our company and role and training in a team environment. This has allowed me to stay motivated to learn, grow and excel in any industry.

• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
• Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
• Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
• Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
• Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.

Certified Personal Trainer, Australian Institute of Fitness

For me, all three have assisted me through out life.

Within life, everything can become very overwhelming and so finding the little things in life keep be grounded to my own reality. Personally, we grew up without much and this environment pushes one to utilize what they have and create something they will enjoy and love.

With training, I would perform body weight movements and just implement a new exercise I saw someone from school or online do in my small room (which I shared with 3 of my other sisters). This provided me a clear mind and kept me on my toes all the time and assisted with my mental state.

Sining was apart of my up brining and so naturally this was a form of expression. If I was happy, sad, moody, hungry or feeling any sense of emotions sining allowed me to express that through my voice, my tone, my melody and this gave me my "voice".

And lastly going on little adventures. This brings me to the reality that we have a life and we are the creates to that life and so we need to live in it. There is so much to be grateful for and beyond that, we can show people that. We let the things and the people of this world tell us how to live our life and so going out for a fresh breath of air, or walk along any road at your own pace just lets you know, that YOU are here so live in your life and don't allow that to be taken away from you.