Maliha Ahmed
Moonah,Australia
Summary
Dynamic professional with extensive experience as an Online Personal Shopper at Woolworths, excelling in customer service and inventory management. Proven ability to enhance brand awareness and engage clients effectively. Skilled in order processing and maintaining detailed records, ensuring accuracy and efficiency in fast-paced environments. Committed to delivering exceptional shopping experiences.
Overview
3
3
years of professional experience
Work History
Online Personal Shopper
Woolworths
Rosny Park, TAS
07.2024 - Current
- Assisted in selecting items according to customer preferences.
- Greeted customers and provided excellent customer service.
- Provided detailed product information to customers.
- Managed multiple clients simultaneously while maintaining high standards of service and privacy.
- Tracked inventory levels and replenished stock when necessary.
Brand Demonstrator
Crossmark Sales & Marketing
10.2023 - 05.2024
- Communicated product value, quality, and style to educate and entice potential customers.
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Maintained knowledge of current promotions and product features.
- Maintained accurate records of promotional events and customer interactions.
Warehouse Team-Member
Amazon Dispatch Center
04.2023 - 07.2023
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing, and labelling merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Warehouse Team-Member
The ICONIC
08.2022 - 04.2023
- Reviewed order data to verify transactions and shipping dates.
- Generated documentation and information required for customer shipments.
- Printed tickets, picked supplies, and filled packages under tight deadlines.
- Maintained damaged goods records, backorder logs and applicable regulatory reporting.
- Worked flexible hours, night, weekend, and holiday shifts.
- Carried out day-day-day duties accurately and efficiently.
Warehouse Team-Member
Tatts Group Limited
04.2022 - 08.2022
- Prepared orders for shipment by systematically picking, packing, and labelling merchandise.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
Pick-Packer
My Muscle Chef
02.2022 - 04.2022
- Pulled orders quickly to maintain demanding productivity goals.
- Prepared orders by processing requests, packed boxes and prepared shipments.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Scanned packages and boxes and moved to loading dock for shipment.
- Packed food items in freezer environment and maintained warehouse in compliance with OSHA safety standards.
Education
MBA - Marketing
University of Liberal Arts Bangladesh
Dhaka, Bangladesh10-2020
BBA - Marketing Management
United International University
Dhaka, Bangladesh04-2017
Skills
- Customer service
- Product knowledge
- Inventory management
- Sales techniques
- Order processing
- Client relationship management
- Visual merchandising
- Brand promotion
- Attention to detail
- Effective communication
- Time management
- Problem solving
- Data entry
- Communication skills
- Microsoft Office
- Record keeping
- Professionalism
References
Daniel Accaputu, Crossmark Sales & Marketing, 0493 558 009, daniel.accaputo@crossmark.com.au
Languages
English
Professional
Bengali
Native/ Bilingual
References
References available upon request.
Timeline
Online Personal Shopper
Woolworths
07.2024 - Current
Brand Demonstrator
Crossmark Sales & Marketing
10.2023 - 05.2024
Warehouse Team-Member
Amazon Dispatch Center
04.2023 - 07.2023
Warehouse Team-Member
The ICONIC
08.2022 - 04.2023
Warehouse Team-Member
Tatts Group Limited
04.2022 - 08.2022
Pick-Packer
My Muscle Chef
02.2022 - 04.2022
MBA - Marketing
University of Liberal Arts Bangladesh
BBA - Marketing Management
United International University
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