Maliha Ali

Fashion-forward and customer-focused retail assistant with hands-on experience at KFC, Target, and Cheeseburger. Skilled in fast-paced environments, team collaboration, and delivering exceptional service. Passionate about style, social impact, and creating positive experiences for every customer. Currently studying Social Work with a background in social science and a commitment to community involvement.

• Harisan Loganathan, Co-worker, 0412 663 825, harisanlol60@gmail.com
• Basra Basra, Co-worker, 0470 497 763, basrbasra09@gmail.com

• English (Fluent)
• Pashto (Fluent)
• Urdu (Fluent)

• Team Member, KFC, Adelaide, SA, 09/01/24, Present, Provided fast, friendly service and ensured accurate orders during high-volume periods., Worked across front counter, drive-thru, and kitchen, demonstrating flexibility and team spirit., Followed strict hygiene and food safety procedures., Collaborated with supervisors and team members to maintain smooth store operations., Positively engaged with customers, resolving issues quickly and professionally.
• Retail Team Member, Target, Adelaide, SA, 08/01/22, 02/01/23, Delivered personalised styling advice to customers, improving confidence and sales., Exceeded sales targets by 15% through effective upselling and trend knowledge., Maintained product displays and supported visual merchandising during seasonal setups., Supported team with stock management and floor organisation., Recognised for excellent customer service and team contributions.
• Crew Member, Cheeseburger, Adelaide, SA, 06/01/23, 02/01/24, Took and processed customer orders while maintaining a welcoming atmosphere., Managed register and handled payments accurately., Answered phone inquiries and resolved customer concerns with care., Trained new staff on service standards and station duties., Maintained cleanliness and stock during opening and closing shifts.