MALIK JACKSON

• Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
• Processed customer requests for statements, ordering additional checks and updating customer personal information.

• Customer service, frontline presence at luxury brand locations
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Identified violators and escorted departing personnel to guard against theft of property.
• Moved throughout facility and among customers to remain aware of developing security situations.

• Customer service, frontline static and roving security
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Patrolled and monitored premises in company vehicle, on bicycle and by foot.
• Warned offenders about rule infractions and violations and verbally evicted violators from premises.

• Maintained energy and enthusiasm in fast-paced environment.

• Check baggage, screening, body search and crowd control

• Covert cash collections
• Completing paperwork that related to the safe delivery of cash

• Used portable devices to maintain system records by scanning items delivered to homes and businesses.
• Directly interacted with customers to deliver mail, packages and ordered goods.

• Made and served café beverages with speed, quality and consistency
• Greeted customers at counter to fulfill requests and answer questions

• Delivered highest standard of client service to QPAC patrons, clients and entertainers
• Set- up for post-show functions e.g
• The Lion King, Bolshoi Ballet & Wicked

• Led team of 10 members while providing exceptional customer service
• Calmly handled 600-700 orders during 0700-1000 peak trading hours

INCLUDING ADVANCED FIRST AID / CPR

PASSENGER AND NON-PASSENGER SCREENER

CHECKED BAGGAGE SCREENER

PARTIAL COMPLETION 2018-2019