Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Malik Rahmat

Melbourne,VIC

Summary

Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Forward-thinking professional with proven history of leadership, planning and problem solving. Excellent relationship-building, multitasking, and decision-making skills.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Anytime Fitness
West Melbourne , Victoria
09.2023 - Current
  • Maintained up-to-date knowledge of company products and services.
  • Communicated regularly with customers to gain insights into their needs.
  • Managed customer service inquiries and complaints in a timely manner.
  • Created promotional materials such as flyers and brochures to advertise services.
  • Maintained a clean, organized environment throughout the facility at all times.
  • Developed marketing campaigns to increase membership base and revenue streams.
  • Increased patronage of facilities by restructuring social media efforts.

Retail Sales Associate

Tommy Hilfiger
Melbourne, Victoria
04.2022 - 07.2024
  • Assisted in training new employees on proper use of equipment and safety protocols.
  • Demonstrated knowledge of store products and services.
  • Assisted customers with finding the right product for their needs.
  • Handled customer complaints in a professional manner.
  • Organized displays to attract customers and promote sales.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.

Military Officer

Singapore Armed Forces
Singapore, Singapore
01.2020 - 11.2021
  • Planned and executed training exercises for unit members.
  • Assessed risk management strategies to ensure safety of personnel and assets.
  • Maintained accountability for all personnel assigned under my command.
  • Provided instruction on small arms weapons systems such as rifles, machine guns, grenades.
  • Provided guidance and direction to soldiers regarding tactics, techniques, and procedures used in combat situations.
  • Led small teams in tactical operations under stressful conditions.

Education

Bachelor of Arts - Political Science

University of Melbourne
Melbourne, VIC
11-2024

Skills

  • Operations Management
  • Product and service knowledge
  • Sales Growth
  • Customer Relations
  • Graphic and Media Design
  • Verbal and written communication

Languages

English
Professional
Malay
Professional
Indonesian
Limited

References

References available upon request.

Timeline

Assistant Manager

Anytime Fitness
09.2023 - Current

Retail Sales Associate

Tommy Hilfiger
04.2022 - 07.2024

Military Officer

Singapore Armed Forces
01.2020 - 11.2021

Bachelor of Arts - Political Science

University of Melbourne

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Malik Rahmat