Malika Singh
Product Executive
Melbourne
Summary
Strategic and customer-obsessed product executive with 15+ years of global experience leading high-impact product portfolios and scaling innovative technology solutions. Proven success in building and empowering top-performing teams, driving product vision, and unlocking new growth opportunities through deep market and customer insight. Known for delivering industry-leading products, accelerating market penetration, and executing successful global launches. A results-oriented leader with a strong track record of aligning product strategy with business outcomes.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Director, Product Management and CX
PeopleScout
10.2021 - Current
- Head up product, implementation, and support functions globally for PeopleScout's Talent Technology.
- Responsible for the overall product strategy and vision for both SaaS and RPO portfolios, aligned to market and customer needs.
- Introduced new product positioning, and evaluated the partner network to drive the go-to-market strategy.
- Reimagined CX function and teams to transform the operating model, product offering, and solutions to enable customer retention and growth.
- Responsible for the E2E product roadmap, from prioritization to execution, adoption, to continuous improvement.
- Oversee the budget and profitability of both product lines: SaaS and RPO.
Senior Product Manager
Acendre
2017 - 2021
- Managed the global product function for Acendre's learning management and performance management solutions, generating $6M in direct revenue and achieving annual growth rates of 10-15% YoY.
- Set overall product strategy and direction, define the product roadmap, and development priorities.
- Monitor market trends, and perform competitor feature gap analysis.
- Cultivated an advisory council of current clients to help provide ongoing input on the product roadmap and UI/UX designs.
- Championed agile transformation, which has resulted in a 30% increase in development velocity.
- Review sales feedback, customer feedback, and new opportunities to drive business strategy at monthly planning sessions.
Product Owner
Acendre
2016 - 2017
- Owned and prioritized product backlog
- Collaborated with development team on product development tasks
- Documented new features and enhancements for use in customer support manuals
- Brainstormed with peers and other members of design team to determine enhancements and product features
- Contacted stakeholders to share changes to project scope and timelines
Senior Business Analyst
Barclays Bank
01.2013 - 01.2016
- Led CRM product migration for corporate Barclays Bank's account opening and lending applications.
- Managed end-to-end requirements gathering
- Interacted with internal customers to understand business needs and translate into requirements and project scope
- Executed analysis of risks and identified risk mitigation strategies
Business Analyst
Cognizant
01.2011 - 01.2013
- Managed change processes/enhancement requests Cognizant's big banking domain client
- Managed offshore team for client application support and maintenance project
- Designed and implemented processes which led to operational efficiencies
Program Analyst
Cognizant
01.2009 - 01.2011
- Utilized technical development to craft immersive online experience for a large telecom client in Germany
Education
Bachelor of Engineering - Computer Science
MIT College of Engineering
01-2009
Skills
- Product management executive
- Organizational strategy development
- Strategic leadership
- Go-to-market Strategy
- Budget management
- Industry trend evaluation
- Team leadership
- Strategic partnerships
Certification
Certified Scrum Product Owner (CSPO)
Timeline
Director, Product Management and CX
PeopleScout
10.2021 - Current
Senior Business Analyst
Barclays Bank
01.2013 - 01.2016
Business Analyst
Cognizant
01.2011 - 01.2013
Program Analyst
Cognizant
01.2009 - 01.2011
Senior Product Manager
Acendre
2017 - 2021
Product Owner
Acendre
2016 - 2017
Bachelor of Engineering - Computer Science
MIT College of Engineering
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